Account Manager

IdeaStorm Inc.; Manila; On-site; PHP 334,800 - 558,000; Full time

Benefits offered by this job

Meal Allowance

Medical Reimbursement

Employee Recognition Program

Job summary

A digital marketing agency is seeking an experienced Account Manager based in Manila. The role involves cultivating strong client relationships, developing marketing strategies, and analyzing campaign performance metrics. Candidates should have 1-3 years of experience in account management and a bachelor's degree. Necessary skills include excellent communication, organization, and customer service abilities. The position offers a hybrid work setup and various employee benefits including meal allowances and recognition programs.

Qualifications

• 1-3 years of experience in account/project management.
• Knowledge of marketing principles and ability to present campaigns.
• Extremely organized with customer service experience.

Responsibilities

• Cultivate and maintain strong client relationships.
• Develop customized marketing strategies.
• Analyze campaign performance metrics.

Skills

Account management skills

Detail-oriented

Excellent communication skills

Customer service

Interpersonal skills

Education

Bachelor's degree

Tools

Microsoft Office

Project Management software

Job description

Hybrid - Manila 1-3 Yrs Exp Bachelor Full-time

Account Manager

Account Managers perform a critical role on our account service team and serve as the primary business contact for the client. Account Managers are ultimately responsible for client success and satisfaction.

An Account Manager will consistently provide excellent customer service to accounts, oversee the implementation of advertising campaigns, and ensure the efficient execution of marketing activities and projects. It also represents client needs and goals within the organization and accurately communicates those needs to the various departments within the agency. In addition, the Account Manager will build positive relationships with clients and encourage new and repeat business opportunities based on client needs.

Job Description

• Cultivate and maintain strong client relationships within the digital marketing agency
• Develop customized marketing strategies aligned with client objectives
• Coordinate with internal teams to execute campaigns effectively
• Analyze campaign performance metrics and identify areas for optimization
• Implement strategies to achieve key performance indicators (KPIs)
• Provide strategic guidance to clients to enhance their digital presence
• Uphold a professional demeanor while monitoring KPIs to measure success and drive ongoing improvement

Commission

• 10% - Clients from Personal Contact.
• 6% - Clients from Colleagues.
• 3% - Old Clients.

Minimum Qualifications

• Has at least 1-3 years of solid experience in account/project Management.
• Knowledge of marketing principles and aptitude for presenting and discussing marketing campaigns and services.
• Proven account management skills to maintain and enhance customer relationships.
• Extremely detail-oriented, organized, and related experience in providing world-class customer service.
• High technical competence in Microsoft Office and Project Management software.
• Upbeat personality, highly motivated to succeed, goal-oriented, and excellent interpersonal skills.
• Team player, self-starter, and ability to see complicated projects through to completion.
• Optimistic attitude handles stressful situations, and knows how to meet deadlines.
• Excellent written and oral communication skills.
• Proven experience as a Sales Executive or relevant role.

Hybrid Setup Requirement

• Must have a personal desktop or laptop, at least i3, 5th gen, 8GB RAM
• Must have a good and stable internet speed with at least 15mbps

Benefits

• Meal Allowance, Medical Reimbursement
• Employee of the Month Award, Employee Recognition Program, Holiday Gifts, Incentives
• Company Equipment