3155 - Reference File Maintainer 2

IQVIA; Taguig; On-site; PHP 240,000 - 360,000; Full time

Job summary

IQVIA Philippines is seeking a detail-oriented data maintenance assistant to support reference data for healthcare organizations and prescribers. The role emphasizes accuracy, research, and outbound verification to ensure clean data in production.

Candidates should have 2 years of voice/healthcare BPO experience, basic Microsoft Office skills, and strong communication. Onsite training will be conducted in McKinley, Taguig, with mid-shift hours.

Qualifications

• 2-year experience in handling voice and healthcare account
• College undergraduates with BPO experience are also welcome to apply
• Basic knowledge in Windows applications (Excel, Word)
• Strong verbal and/or written communication in English
• Critical thinking and problem-solving skills
• Candidate must be willing to work in Mid shift
• Amenable to onsite training in McKinley, Taguig

Responsibilities

• Complete maintenance of reference data (healthcare Organizations and Prescribers)
• Perform research such as Internet Search, Phone Verification, Database Matches to validate data accuracy
• Perform outbound phone verification to capture required client details
• Ad hoc data analysis and participate in process improvements
• Validate information from third-party sources to update the database

Skills

Data entry

Communication

Research

Problem solving

Education

College undergraduates with BPO experience

Tools

Excel

Word

Job description

Job Description:

Job Responsibilities:

• Complete maintenance of reference data (healthcare Organizations and Prescribers) as essential for Production.
• Perform research such as Internet Search, Phone Verification, Database Matches and etc. to gather information from third parties that will validate the completeness or accuracy of the data.
• Perform outbound phone verification of details on Organization and Prescriber records to validate accuracy of reference data maintained as well as capture client-required details such as primary office address and primaryprofession/specialty.
• Performs ad hoc data analysis and participates on various process improvement as needed.
• Validate that the information gathered from third-party sources represents accurate new data that should result in an update, creation, or deletion in the database existing data.

Job Requirement:

• 2-year experience in handling voice and healthcare account
• College undergraduates with BPO experience are also welcome to apply.
• Basic knowledge in Windows applications (Excel, Word).
• Strong verbal and / or written communication skills in either the language of the country supplied or English.
• Critical thinking and problem-solving skills.
• Demonstrate strong understanding of complex concepts and processes.
• Candidate must be willing to work in Mid shift
• Amenable to onsite training in Mckinley, Taguig

IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https://jobs.iqvia.com

IQVIA is committed to integrity in our hiring process and maintains a zero tolerance policy for candidate fraud. All information and credentials submitted in your application must be truthful and complete. Any false statements, misrepresentations, or material omissions during the recruitment process will result in immediate disqualification of your application, or termination of employment if discovered later, in accordance with applicable law. We appreciate your honesty and professionalism.

Requirements: