3155 - Reference File Maintainer 2

IQVIA Solutions Operations Center Phils., Inc (PH03); Taguig; Presencial; PHP 223.000 - 335.000; Jornada completa

Descripción de la vacante

IQVIA is seeking a data associate to maintain reference data for healthcare organizations and prescribers, supporting Production accuracy. You will conduct internet research, phone verifications, and data matches to ensure completeness and validity of records.

The role requires 2 years of voice/healthcare account experience, strong communication skills, and willingness to work inMid shift with onsite training in McKinley, Taguig.

Formación

• 2 years of experience in voice/healthcare account handling.
• Basic knowledge of Windows applications (Excel, Word).
• Strong communication skills in English or local language.

Responsabilidades

• Maintain reference data for healthcare organizations and prescribers for Production.
• Research via internet, phone verification, and data matches to validate data accuracy.
• Perform outbound verification and assist updates to the database records.

Conocimientos

Verbal communication

Written communication

Critical thinking

Problem solving

Windows Excel/Word

Educación

College undergraduate (BPO experience)

Descripción del empleo

Job Responsibilities: Complete maintenance of reference data (healthcare Organizations and Prescribers) as essential for Production. Perform research such as Internet Search, Phone Verification, Database Matches and etc. to gather information from third parties that will validate the completeness or accuracy of the data. Perform outbound phone verification of details on Organization and Prescriber records to validate accuracy of reference data maintained as well as capture client-required details such as primary office address and primary profession/specialty. Performs ad hoc data analysis and participates on various process improvement as needed. Validate that the information gathered from third-party sources represents accurate new data that should result in an update, creation, or deletion in the database existing data.

Job Requirement: 2-year experience in handling voice and healthcare account College undergraduates with BPO experience are also welcome to apply. Basic knowledge in Windows applications (Excel, Word). Strong verbal and / or written communication skills in either the language of the country supplied or English. Critical thinking and problem-solving skills. Demonstrate strong understanding of complex concepts and processes. Candidate must be willing to work in Mid shift Amenable to onsite training in Mckinley, Taguig

IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https://jobs.iqvia.com IQVIA is committed to integrity in our hiring process and maintains a zero tolerance policy for candidate fraud. All information and credentials submitted in your application must be truthful and complete. Any false statements, misrepresentations, or material omissions during the recruitment process will result in immediate disqualification of your application, or termination of employment if discovered later, in accordance with applicable law. We appreciate your honesty and professionalism. IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create connections that accelerate the development and commercialization of innovative medical treatments. Everything we do is part of a journey to improve patient outcomes and population health worldwide. To get there, we seek out diverse talent with curious minds and a relentless commitment to innovation and impact. No matter your role, everyone at IQVIA contributes to our shared goal of helping customers improve the lives of patients everywhere. Thank you for your interest in growing your career with us.