URGENT HIRING! Data Verification Associate - Voice (Mid Shift)

IQVIA SOLUTIONS OPERATIONS CENTER PHILIPPINES, INC.; Taguig; On-site; PHP 335,000 - 513,000; Full time

Job summary

IQVIA SOLUTIONS OPERATIONS CENTER PHILIPPINES, INC. is seeking a Data Verification Associate to maintain reference data for healthcare organizations and prescribers, supporting UK Production.

You will conduct research, verify information from third parties, and perform outbound phone verifications to ensure accuracy. The role requires mid-shift work, willingness to work on site, and onsite training in McKinley, Taguig.

Qualifications

• 2-year experience in handling voice and healthcare account.
• College undergraduates with BPO experience are also welcome to apply.
• Basic knowledge in Windows applications (Excel, Word).
• Strong verbal and / or written communication skills in either the language of the country supplied or English.
• Critical thinking and problem-solving skills.
• Demonstrate strong understanding of complex concepts and processes.
• Candidate must be willing to work in Mid shift
• Amenable to onsite training in Mckinley, Taguig

Responsibilities

• Complete maintenance of reference data (healthcare Organizations and Prescribers) as essential for UK Production.
• Perform research such as Internet Search, Phone Verification, Database Matches and etc. to gather information from third parties that will validate the completeness or accuracy of the data.
• Perform outbound phone verification of details on Organization and Prescriber records to validate accuracy of reference data maintained as well as capture client-required details such as primary office address and primaryprofession/specialty.
• Performs ad hoc data analysis and participates on various process improvement as needed.
• Validate that the information gathered from third-party sources represents accurate new data that should result in an update, creation, or deletion in the database existing data.

Skills

Voice support experience

Healthcare account handling

Verbal communication

Written communication

Critical thinking

Problem-solving

Education

College undergraduates with BPO experience

Tools

Excel

Windows applications

Word

Job description

Job Responsibilities:

• Complete maintenance of reference data (healthcare Organizations and Prescribers) as essential for UK Production.
• Perform research such as Internet Search, Phone Verification, Database Matches and etc. to gather information from third parties that will validate the completeness or accuracy of the data.
• Perform outbound phone verification of details on Organization and Prescriber records to validate accuracy of reference data maintained as well as capture client-required details such as primary office address and primaryprofession/specialty.
• Performs ad hoc data analysis and participates on various process improvement as needed.
• Validate that the information gathered from third-party sources represents accurate new data that should result in an update, creation, or deletion in the database existing data.

Job Requirement:

• 2-year experience in handling voice and healthcare account
• College undergraduates with BPO experience are also welcome to apply.
• Basic knowledge in Windows applications (Excel, Word).
• Strong verbal and / or written communication skills in either the language of the country supplied or English.
• Critical thinking and problem-solving skills.
• Demonstrate strong understanding of complex concepts and processes.
• Candidate must be willing to work in Mid shift
• Amenable to onsite training in Mckinley, Taguig