$3100/Month | Outbound Call Centre | Gov Surveys | Mon - Fri

CGP Personnel; Santo Niño 1st; On-site; PHP 1,303,000 - 2,172,000; Full time

Job summary

CGP Personnel is hiring for an on-site client relations role based in Raffles Place, Singapore. The position involves targeting potential clients through calls and site visits, building relationships and developing survey strategies.

You will gather information, verify responses and input data while meeting KPIs. The ideal candidate holds at least a diploma or degree with 3 years of relevant experience, demonstrates excellent communication and organizational skills, and is proficient in MS

Qualifications

• Excellent communication skills, problem-solving and analytical abilities are required.
• Proficient in MS Excel, email communication and internet browsing.
• Independent, detail-oriented and capable of meeting monthly KPIs.

Responsibilities

• Target potential clients through calls/site visits for information gathering.
• Build and maintain strong client relationships.
• Identify and develop new survey strategies and opportunities.
• Communicate survey value clearly to respondents.
• Collect and verify survey responses via calls, emails and visits.
• Input accurate response data and report feedback and insights.
• Collaborate with team for cohesive client and survey approach.
• Ensure KPIs and targets are met.

Skills

Communication skills

Problem-solving

Analytical skills

MS Excel

Email communication

Internet browsing

Interpersonal skills

Education

Diploma/ Degree with 3 years experience

Job description

Salary: Up to $3100
Days: Mon - Fri, 8.30am - 6pm/9am - 6.30pm
Location: Raffles Place
Duration: 1 year contract renewable

Responsibilities:

• Target potential clients through calls/site visits for info gathering
• Build and maintain strong client relationships
• Identify and develop new survey strategy opportunities
• Communicate survey value clearly to respondents
• Collect and verify survey responses via calls, emails, visits
• Input accurate response data
• Report customer feedback and industry insights
• Collaborate with team for cohesive client/survey approach
• Communicate effectively and actively listen to respondents
• Ensure KPIs and targets are consistently met

Requirements:

• Singaporeans ONLY
• Minimum A/Diploma/Degree with 3 years relevant experience
• Meticulous and detail oriented.
• Excellent communication skills, problem-solving skills and analytical skills.
• Confident, persuasive, good reasoning, proactive and willing to go extra mile.
• Strong interpersonal skills to assist survey participants effectively.
• Prior experience in survey administration/market research/consultancy/PR firm/customer service call centre/telemarketing/HR practice/Corporate sales/marketing experience will be a plus.
• Independent and self-motivated to achieve monthly KPIs
• Proficient in MS Excel, email communication and internet browsing hands-on experience in these areas.

We regret to inform that only shortlisted candidates would be notified.