24/7 IT Desktop Support Specialist

Everise Philippines Ltd.; Molino; On-site; PHP 420,000 - 600,000; Full time

Job summary

Everise Philippines Ltd. in Cavite, Philippines seeks an IT Desktop Support Specialist to join our IT team and provide desktop support to Everise employees and customers.

The role covers Windows/Exchange/AD administration, network basics (DNS/WINS/DHCP), Cisco routing, and 24x7 on-call production support. A Computer Science degree with 2–4 years’ experience is expected, with strong communication skills and overtime flexibility.

Qualifications

• Bachelor’s degree with 2–4 years IT desktop support experience.
• Ability to manage multiple projects and tasks simultaneously.
• Flexibility to work overtime as required.
• Management experience a plus.
• Personal communication and presentation skills.

Responsibilities

• Administration of Windows based applications of basic principles, theories, and concepts.
• Administration of Exchange, remote access technologies, Microsoft Active Directory domain administration and support, including user/policy account creation, permissions allocation, creating file and print shares.
• User desktop management with a working knowledge of system patch practices and imaging.
• Working knowledge of DNS, WINS, DHCP networking principles.
• Working knowledge of Cisco based routing and switching.
• IT Support to provide 24x7 on call production support.

Skills

Project management

Communication skills

Overtime flexibility

Management experience

Presentation skills

Education

Bachelor's degree in Computer Science

Job description

Everise Philippines Ltd. in Cavite, Philippines seeks an IT Desktop Support Specialist to join our IT team and provide desktop support to Everise employees and customers.

The role covers Windows/Exchange/AD administration, network basics (DNS/WINS/DHCP), Cisco routing, and 24x7 on-call production support. A Computer Science degree with 2–4 years’ experience is expected, with strong communication skills and overtime flexibility.