2026-7915 Business Operations Associate

Arch Global Services; Makati; On-site; PHP 380,000 - 700,000; Full time

Job summary

Arch Global Services is seeking an Operations Analyst to interpret, analyze, and process tasks in support of property and casualty insurance operations. The role demands high accuracy, meeting service levels, and strong collaboration within an international team.

The ideal candidate will have excellent Excel and Word skills, be fluent in English, and demonstrate analytical problem-solving abilities with a detail-oriented mindset.

Qualifications

• Interprets data, analyzes results and processes transactions in insurance operations.
• Strong verbal and written English communication is essential.
• Detail-oriented with quality-minded approach to tasks.

Responsibilities

• Interpret data and analyze results in support of property and casualty insurance operations.
• Prepare and issue documents and reports per specifications.
• Interact with team and customers to complete deliverables and ensure timely resolution.

Skills

Analytical thinking

Communication skills

Detail-oriented

Team collaboration

Excel proficiency

Word proficiency

Education

Bachelor's Degree

Tools

Excel

Word

Job description

Company Description

AGSI was incorporated in April 2016. We are committed to supporting the goals of Arch divisions through exceptional service delivery. We pride ourselves on maintaining flexibility and responsiveness to adapt to business unit and industry demands while focusing on sound project management. We are dedicated to growing and developing our employees as we build strong teams with strategic leadership.

Job Description

The operations analyst is responsible for interpreting, analyzing, and processing various activities in support of property and casualty insurance operations. The candidate will need to perform activities with a high degree of accuracy and consistently meet service level requirements.

Qualifications

• Interpret data, analyze results and process transactions in various systems in support of the following areas:
• Submission Clearance
• Policy & Endorsement rating and Issuance
• Compliance
• Auto
• Other operations, as needed
• Prepare and issue documents and reports accurately, as per specifications
• Interact with team and customers as required to complete deliverables
• Communicate issues or queries on a timely basis to ensure quick resolution
• Assist with troubleshooting and improving processes, as needed
• Strong verbal/written communication with fluency in the English language
• Strong analytical and problem-solving ability
• Detail and quality minded
• Collaborative and team-oriented with ability to execute within an international team
• Proficient in Excel and Word
• Excellent communication and interpersonal skills
• Flexible with changing requirements and ability to learn new processes quickly
• Strong interpersonal skills and the ability to establish and maintain excellent working relationships

Nice to have

• Data processing and analysis experience
• Previous experience in insurance industry desirable
• Candiates with tech skills are preferred
• Strong verbal/written communication with fluency in the English language
• Strong analytical and problem-solving ability
• Detail and quality minded
• Collaborative and team-oriented with ability to execute within an international team
• Superior knowledge of Excel and Word
• Excellent communication and interpersonal skills
• Flexible with changing requirements and ability to learn new processes quickly

Additional Information

• Bachelor's Degree