Operations Analyst - Bench

Arch Insurance Group Inc.; Cebu City; On-site; PHP 300,000 - 540,000; Full time

Job summary

Arch Global Services (Philippines) Inc. is seeking an Operations Analyst to interpret data, analyze results, and process transactions across policy, endorsements, and compliance areas in support of property and casualty insurance operations.

The role requires strong Excel and Word skills, excellent English communication, and collaborative teamwork within an international context. Bachelor's degree is required, and duties include delivering accurate outputs and contributing to process

Qualifications

• Bachelor’s degree required.
• Proficient in MS Word and Excel.
• Strong English communication skills.
• Analytical and detail-oriented mindset.
• Team-oriented with international collaboration.

Responsibilities

• Interpret data and analyze results to support insurance operations.
• Prepare and issue documents and reports per specifications.
• Interact with team and customers to deliver outputs.
• Identify issues and help resolve them promptly.
• Assist in improving processes and workflows.

Skills

MS Word

Excel

Microsoft Office Suite

Education

Bachelor’s degree

Tools

MS Word

Excel

Microsoft Office Suite

Job description

With a company culture rooted in collaboration, expertise and innovation, we aim to promote progress and inspire our clients, employees, investors and communities to achieve their greatest potential. Our work is the catalyst that helps others achieve their goals. In short, We Enable Possibility.

Job Description

The operations analyst is responsible for interpreting, analyzing, and processing various activities in support of property and casualty insurance operations. The candidate will need to perform activities with a high degree of accuracy and consistently meet service level requirements.

Tasks/Responsibilities

• Interpret data, analyze results and process transactions in various systems in support of the following areas:
  • Submission Clearance
  • Policy & Endorsement rating and Issuance
  • Compliance
  • Auto
  • Other operations, as needed
• Prepare and issue documents and reports accurately, as per specifications
• Interact with team and customers as required to complete deliverables
• Communicate issues or queries on a timely basis to ensure quick resolution
• Assist with troubleshooting and improving processes, as needed

Required Skills/Experience

• MS Word & Excel
• Microsoft Office Suite

Desired Skills/Experience

• Strong verbal/written communication with fluency in the English language
• Strong analytical and problem-solving ability
• Detail and quality minded
• Collaborative and team-oriented with ability to execute within an international team
• Superior knowledge of Excel and Word
• Excellent communication and interpersonal skills
• Flexible with changing requirements and ability to learn new processes quickly

Education

• Bachelor’s degree

10400 Arch Global Services (Philippines) Inc.