Insurance Operations Analyst — Data-Driven Process Optimizer

Arch Global Services (Philippines) Inc.; Taguig, Makati; On-site; PHP 480,000 - 690,000; Full time

Job summary

AGSI seeks an Operations Analyst to interpret, analyze, and process activities in support of property and casualty insurance operations. The role requires high accuracy and consistently meeting service levels.

You will interact with the team and customers, prepare documents and reports, communicate issues promptly, and assist with troubleshooting and improving processes. Strong English, analytical and problem-solving skills, with proficiency in Excel and Word, are required.

Qualifications

• Interpret data, analyse results, and process transactions in insurer systems.
• Strong analytical and problem-solving ability.
• Detail and quality minded.
• Excellent communication and interpersonal skills.
• Flexible with changing requirements and ability to learn new processes quickly.

Responsibilities

• Interpret data, analyse results, and process transactions in support of insurance operations.
• Prepare and issue documents and reports accurately.
• Interact with team and customers to complete deliverables.
• Communicate issues or queries promptly to ensure quick resolution.
• Assist with troubleshooting and improving processes as needed.

Skills

Strong analytical

Fluent English communication

Detail oriented

Collaborative

Excel proficiency

Word proficiency

Education

Bachelor's Degree

Tools

Excel

Word

Job description

AGSI seeks an Operations Analyst to interpret, analyze, and process activities in support of property and casualty insurance operations. The role requires high accuracy and consistently meeting service levels.

You will interact with the team and customers, prepare documents and reports, communicate issues promptly, and assist with troubleshooting and improving processes. Strong English, analytical and problem-solving skills, with proficiency in Excel and Word, are required.