Operations Analyst - Bench

McNeil & Co.; Manila; On-site; PHP 300,000 - 500,000; Full time

Job summary

Arch Global Services (Philippines) Inc. is seeking an Operations Analyst to interpret data, analyze results, and process transactions in support of property and casualty insurance operations.

The role requires accuracy and adherence to service levels, with opportunities to improve processes in a collaborative, international team. The candidate should have a Bachelor’s degree and strong English communication, plus advanced MS Word/Excel skills to generate accurate reports and documents for

Qualifications

• Bachelor’s degree required.
• Fluent in English (verbal and written).
• Strong analytical and problem-solving skills.
• Team-oriented and able to collaborate internationally.

Responsibilities

• Interpret data and analyze results to support operations.
• Prepare and issue documents and reports per specifications.
• Interact with team and customers to complete deliverables.
• Communicate issues promptly to enable quick resolution.
• Assist with troubleshooting and process improvements.

Skills

Strong communication

Analytical thinking

Detail-oriented

Education

Bachelor's degree

Tools

MS Word

Excel

MS Office Suite

Job description

With a company culture rooted in collaboration, expertise and innovation, we aim to promote progress and inspire our clients, employees, investors and communities to achieve their greatest potential. Our work is the catalyst that helps others achieve their goals. In short, We Enable Possibility.

Job Description

The operations analyst is responsible for interpreting, analyzing, and processing various activities in support of property and casualty insurance operations. The candidate will need to perform activities with a high degree of accuracy and consistently meet service level requirements.

Tasks/Responsibilities

• Interpret data, analyze results and process transactions in various systems in support of the following areas: Submission Clearance, Policy & Endorsement rating and Issuance, Compliance, Auto, Other operations, as needed
• Prepare and issue documents and reports accurately, as per specifications
• Interact with team and customers as required to complete deliverables
• Communicate issues or queries on a timely basis to ensure quick resolution
• Assist with troubleshooting and improving processes, as needed

Required Skills/Experience

• MS Word & Excel
• MS Office Suite

Desired Skills/Experience

• Strong verbal/written communication with fluency in the English language
• Strong analytical and problem-solving ability
• Detail and quality minded
• Collaborative and team-oriented with ability to execute within an international team
• Superior knowledge of Excel and Word
• Excellent communication and interpersonal skills
• Flexible with changing requirements and ability to learn new processes quickly

Education

• Bachelor’s degree

Do you like solving complex business problems, working with talented colleagues and have an innovative mindset? Arch may be a great fit for you.

10400 Arch Global Services (Philippines) Inc. Arch Capital Group Ltd. is a Bermuda-based specialty insurer that provides insurance, reinsurance and mortgage insurance on a worldwide basis. With a 20+-year track record of delivering results and a coveted position on the S&P 500 index, Arch is a great place to grow your career.