Specialist HR Employee Relations & Accommodations

MGM Resorts International; Comas; Presencial; PEN 95.000 - 136.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Wellness incentive programs

Discounts on hotel, F&B, retail and娱乐

Free parking

Health & Income Protection

Professional development and volunteer

Descripción de la vacante

The MGM Resorts International in Las Vegas is seeking an Employee Relations & Accommodations HR Specialist to provide specialized support for the ER and Accommodations functions. You will manage intake, triage, and case management within the case system, supporting colleagues while maintaining strict confidentiality.

Starting rate is $25.00 per hour, with duties spanning intake and assignment of cases, independent caseload management, and collaboration with senior staff on complex investigations

Formación

• High School Diploma or GED required.
• Bachelor's degree in HR, Business Administration, or related field preferred.
• PHR/SPHR certification preferred.

Responsabilidades

• Manages intake and triage for ER and Accommodation cases; handles emails and case assignments.
• Independently manages a caseload of low to moderate complexity matters.
• Supports senior staff on complex investigations and accommodation requests.
• Prepares and audits investigatory and accommodation files; informs leadership of case status.
• Schedules meetings with employees, management and stakeholders.
• Maintains strict confidentiality of all information, including medical data.

Conocimientos

Case management

Confidentiality

Teamwork

Educación

High School Diploma or GED

Bachelor's degree in HR or related field

PHR/SPHR Certification

Descripción del empleo

Las Vegas, Nevada

The SHOW Comes Alive At MGM Resorts International

Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show-stopping experiences for our guests.

The Job

The primary responsibility of the Employee Relations & Accommodations HR Specialist is to provide specialized support for the Employee Relations and Accommodations functions. This role focuses on the intake, triage, and management of cases within the case management system, manages cases independently, and provides comprehensive support to the ER/Accommodations department. All duties are performed in accordance with departmental standards and MGM Resorts International policies, practices, and procedures.

THE STARTING RATE:

$25.00 per hour

The Day-to-day

• Manages the intake and triage process for Employee Relations and Accommodation cases, including managing email inboxes, assigning/opening cases, and responding to initial inquiries.
• Independently manages a caseload of low to moderate complexity matters from intake to resolution.
• Provides support to senior members of the department on more complex investigations and accommodation requests.
• Prepares and audits investigatory and accommodation files for stakeholders; keeps leadership informed of all pertinent information and case status.
• Schedules and coordinates meetings with employees, management, and other stakeholders related to case management.
• Manages strict confidentiality of all information, including medical information and investigations, exercising sound judgment in handling sensitive data and situations.

The Ideal Candidate

• Have a High School Diploma or GED
• Has 1+ Years of prior relevant experience in Human Resources with a focus on Employee Relations, Accommodations, or a related area
• Have a Bachelor's Degree in Human Resources, Business Administration, or a related field - Preferred
• PHR/SPHR Certification - Preferred
• Previous experience working in Leave and Disability, Accommodations, Employee and Labor Relations - Preferred
• Previous experience working in a hospitality, entertainment, or similar resort setting - Preferred
• Bilingual skills - Preferred

The Perks & Benefits

• Wellness incentive programs to help you stay healthy physically and mentally
• Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more
• Free parking on and off shift
• Health & Income Protection benefits (for eligible employees)
• Professional and personal development through programs and networking opportunities as well as volunteer opportunities in the community