Remote Customer Success Engineer (AI SaaS)

Obsidian; Lima Metropolitana; A distancia; PEN 169.606 - 237.449; Jornada completa

Descripción de la vacante

Obsidian is hiring for a role focused on providing excellent support and debugging for their platform users. This remote position requires strong communication and technical skills, especially in debugging web applications and familiarity with AI systems.

As part of the Talent Success team, you will assist users by investigating issues, while maintaining a professional and friendly tone. Ideal candidates will have experience in web applications and a degree in a technical field.

Formación

• Ability to debug web applications.
• Comfortable with AI systems and APIs.
• Experience supporting customers on web applications.

Responsabilidades

• Investigate talent-reported issues end-to-end.
• Debug across our AI + SaaS stack.
• Create clear documentation to improve resolution speed.

Conocimientos

Debugging web applications

Communication skills

Experience with AI systems

Understanding model outputs

Educación

Degree in Computer Science or related field

Herramientas

React

Node

Flask

Next.js

Descripción del empleo

Obsidian is hiring for a role focused on providing excellent support and debugging for their platform users. This remote position requires strong communication and technical skills, especially in debugging web applications and familiarity with AI systems.

As part of the Talent Success team, you will assist users by investigating issues, while maintaining a professional and friendly tone. Ideal candidates will have experience in web applications and a degree in a technical field.