B2B Post Sales

Concentrix Corporation; Asia; On-site; PEN 22,000 - 38,000; Full time

Job summary

Concentrix Corporation in Makati City, Philippines, seeks a B2B Post-Sales professional to drive renewals and services within a dedicated client territory, achieving revenue quotas. Candidates should have 2+ years in customer service or sales, experience with high-volume outreach, and familiarity with Salesforce or similar CRM.

Remote work availability is possible. You will manage renewals, forecast activity, and maintain client data in the CRM, while collaborating with teammates to ensure a

Qualifications

• 2+ years in customer service or sales.
• Track record of meeting personal and team sales quotas.
• Experience in high-volume calling.
• Ability to learn new technology and data.
• Strong problem-solving skills.
• Proficient with MS Office programs.
• Experience with Salesforce.com or similar CRM.
• Willingness to work from home.

Responsibilities

• Sell renewals/services to a dedicated territory to hit quota.
• Provide weekly/monthly/quarterly sales forecasts.
• Develop product knowledge to assess client needs.
• Address customer concerns and roadblocks to satisfaction.
• Handle high volume outbound calls and emails daily.
• Maintain CRM with accurate customer data.

Skills

Customer service

Sales

Quota attainment

High-volume calling

MS Office

Remote work

Tools

Salesforce CRM

Job description

## B2B Post SalesApply: PHL Makati City - SLC: Full time: Posted Today: R1771082Job Title:B2B Post SalesJob Description**You Have:*** 2+ years of experience working in a customer service or sales capacity* Prior success in achievement of personal and team sales quota/goals* Experience in high-volume calling* Experience learning new technology and data* Problem solving skills* Excellent knowledge of MS Office programs* Experience working with Salesforce.com or similar CRM* Experience or willingness to work from home **You will:*** Work within a dedicated territory and team for your assigned client to achieve your revenue-based quota by selling renewals/services, may offer up- sell opportunities.* Provide accurate weekly/ monthly/ quarterly sales forecast* Mastery of product knowledge and technical understanding of services to assess client requirements* Initiate steps to help customer concerns/roadblocks prohibiting satisfaction or product usage* Manage external competitive pressures and handle objections to retain customers or win new customers* Manage high volume of customer contacts through phone and email each day – majority of communication is outbound* Work with your team and management to provide a professional experience during all interactions with customers and prospects* Maintain the customer management system (CRM) to ensure all relevant data is captured* Undertake sales motions which might include lead qualification, lead conversion, health checks, being the voice of the customer, or renewing contracts.Location:PHL Makati City - SLC