Senior Officer / HR - /

Oman Investment Authority; Oman; On-site; OMR 12,000 - 20,000; Full time

Job summary

Oman Investment Authority in Duqm seeks an experienced Employee Relations Specialist to maintain a compliant, positive workplace across Karwa Motors. You will manage employee relations, grievances, investigations, and welfare programs while ensuring fair treatment and policy adherence under Oman Labour Law.

You will collaborate with HR, Legal, Compliance and operations, supporting onboarding, transfers, and separation processes to maintain workforce stability and engagement.

Qualifications

• Bachelor's degree in HR/related field is required.
• At least four years of relevant HR or Employee Relations experience in manufacturing/industrial settings.
• Strong knowledge of Oman Labour Law and its application.

Responsibilities

• Serve as the primary HR contact for employee relations and promote a positive culture.
• Receive, assess, and resolve grievances and workplace conflicts fairly.
• Coordinate investigations, disciplinary hearings, and corrective actions per procedures.
• Ensure compliance with Oman Labour Law and company policies.
• Monitor attendance, leave, and welfare; identify irregularities and coordinate corrective actions.
• Lead employee engagement activities and internal communications.
• Support lifecycle HR activities including onboarding, transfers, exits, and separations.
• Prepare periodic employee relations reports and analyze trends.
• Collaborate with HR, Legal, Compliance, and other departments to achieve objectives.
• Handle additional HR responsibilities as assigned.

Skills

Employee relations

Labour law knowledge

Discipline handling

Investigations

Policy implementation

Workplace communications

Education

Bachelor's degree in Human Resources Management

Bachelor's degree in Business Administration

Bachelor's degree in Industrial Relations

Bachelor's degree in Organizational Management

Job description

Job Purpose

Responsible for maintaining a positive productive and compliant working environment across Karwa Motors by effectively managing employee relations workplace concerns disciplinary matters employee welfare initiatives and HR policy implementation The role serves as a key point of contact between employees management and the Human Resources Department ensuring fair treatment consistent application of company policies and compliance with Oman Labour Law The position plays an essential role in supporting employee engagement workforce stability and operational continuity within a manufacturing environment with particular emphasis on addressing the requirements of both blue-collar and white-collar employees across the company s operations

Reporting to

Head of HR Department

Work Location

Duqm

Key Roles and Responsibilities

• 1 Serve as the primary HR contact for employee relations matters address employee concerns promote a positive workplace culture and maintain effective relationships with employees and line managers
• 2 Receive assess document and resolve employee grievances workplace conflicts and complaints fairly objectively and within established timelines
• 3 Coordinate employee investigations disciplinary hearings and corrective actions in accordance with approved company procedures and applicable Oman Labour Law ensuring confidentiality and proper documentation
• 4 Ensure employee relations practices comply with Oman Labour Law applicable regulations company policies and relevant Oman Investment Authority OIA governance requirements
• 5 Monitor attendance punctuality absenteeism and leave compliance identify irregularities coordinate corrective measures and recommend improvements to workforce discipline
• 6 Monitor employee welfare and working conditions coordinate with relevant departments to address workplace and accommodation concerns and recommend initiatives to improve employee well-being and satisfaction
• 7 Lead employee engagement activities satisfaction surveys recognition programs and internal communications to strengthen organizational culture teamwork and employee retention
• 8 Support employee relations throughout the employment lifecycle including onboarding probation internal transfers exit interviews and separation ensuring compliance with established HR procedures
• 9 Prepare periodic employee relations reports maintain case trackers analyze trends in grievances absenteeism disciplinary matters and turnover and recommend corrective and preventive actions
• 10 Collaborate with HR Management Legal amp Compliance Administration HSE Operations and line managers to address workforce issues improve HR processes support policy implementation and achieve organizational objectives
• 11 Any other HR responsibilities assigned by line manager

Educational Qualifications amp Experience

Bachelor s degree in human resources management Business Administration Industrial Relations Organizational Management or a closely related field from a recognized university Relevant professional HR certifications are considered an advantage At least four 4 years of relevant professional experience in Human Resources or Employee Relations within manufacturing or industrial companies in Oman Demonstrated hands‑on experience in managing employee grievances disciplinary matters workplace disputes attendance issues and employee welfare activities Practical experience working in a factory-based or industrial environment with a diverse workforce comprising both blue-collar and white-collar employees Proven knowledge of Oman Labour Law and its application to employment relations employee rights disciplinary procedures and workplace compliance Experience coordinating with operational departments production supervisors and management on workforce-related matters