Senior Manager Emerging Tech Services

Omantel; Muscat; On-site; OMR 35,000 - 50,000; Full time

Job summary

Omantel is seeking a senior leader to drive TechCo+ ambition by identifying and incubating emerging technology services. You will translate capabilities into commercial propositions and own feasibility, business case, and commercial structuring.

Role requires Bachelor's degree, 8 years of experience with at least 3 in management, and preferable professional certification. You will lead a high-performing team within Digital Growth in Muscat, Oman.

Qualifications

• Bachelor in a relevant discipline is required.
• Professional certification in the field is preferable.
• Minimum 8 years of relevant experience with at least 3 in management.
• Experience leading technology ecosystems and partnerships is preferred.

Responsibilities

• Define and activate Omantel's emerging technology and partner ecosystem strategy across InsurTech, FinTech, TravelTech, MedTech, and adjacent verticals.
• Advise executive leadership on emerging technology trends and commercial implications.
• Build and manage a structured technology partner pipeline across startups, scale-ups, and vendors.
• Define minimum viable offerings, pilot criteria, GTM assumptions, and scale readiness for each opportunity.
• Own the business case end to end, including revenue, costs, and investment needs.
• Design and negotiate the commercial construct with Legal, Regulatory, Finance, and Procurement through to signed agreement.
• Manage partner contracts across lifecycle, including terms, SLAs, renewals, and perf management.
• Own and manage the innovation portfolio and budget, tracking pipeline health and returns.
• Build and lead a high-performing team with a focus on Omanisation and talent development.

Skills

Strategic leadership

Stakeholder management

Data-driven decision making

Change management

People management

Education

Bachelor in relevant discipline

Professional certification

Tools

Cloud basics

APIs

Cybersecurity basics

Job description

Role Purpose

Lead delivery of Omantel's TechCo+ ambition through the identification, evaluation, incubation, and validation of emerging technology services, and through partnerships across the FinTech, InsurTech, TravelTech, and MedTech ecosystems. Translate innovative capabilities into commercially viable propositions owning feasibility, business case, and commercial structuring through

Position Information

• Unit: CCO
• Division: Digital Growth
• Location: Muscat
• Grade: L2
• Line Manager: General Manager Digital Growth
• Minimum role requirements:
• Bachelor in relevant discipline
• Professional certification in the field is preferable
• 8 years of relevant experience with at least 3 years in a management position

Key Accountabilities

• Define and activate Omantel's emerging technology and partner ecosystem strategy across InsurTech, Super Apps, FinTech, Super Apps, TravelTech, MedTech, and adjacent verticals, ensuring each opportunity is embedded into Omantel's digital ecosystem.
• Advise executive leadership on emerging technology trends, translating technical developments into commercial implications and clear strategic recommendations.
• Build and manage a structured technology partner pipeline across startups, scale-ups, and established vendors, while maintaining a live market and competitor radar.
• Define minimum viable offerings, pilot success criteria, go to market assumptions, and scale readiness requirements for each emerging technology opportunity.
• Own the business case end to end, including revenue and cost modelling, investment requirements, payback and return thresholds, and the recommendation to build, buy, partner, or invest.
• Design and negotiate the commercial construct, including revenue sharing, white-label, referral, joint venture, equity, or venture models, working with Legal, Regulatory, Finance, and Procurement through to signed agreement.
• Manage partner contracts across their lifecycle, including commercial terms, SLAs, renewals, renegotiation, and contractual performance management.
• Own and manage the innovation portfolio and budget, tracking pipeline health, funding allocation, performance, and returns while reallocating investment away from underperforming initiatives.
• Build and lead a high-performing team, fostering a customer-centric, data-led, performance-driven, and innovation-focused culture, while supporting Omanisation and national talent development through hiring, capability building, and succession planning.

Key Competencies

Leadership

• Align teams around the emerging technology and ecosystem strategies and priorities.
• Lead change, innovation, and continuous improvement.
• Make clear decisions and resolve conflicts effectively.
• Develop team capability through coaching and empowerment.
• Provide shareholder-level oversight of subsidiaries and the venture portfolio, holding entities to agreed performance without displacing their management accountability.

Behavioral

• Drive results with strong ownership and accountability.
• Make timely, data-informed decisions.
• Demonstrate ethics, compliance, and responsible governance, exercising independent judgement where partner or subsidiary interests.

• Build strong relationships with stakeholders, vendors, and partners, and manage commercial performance against agreed terms.
• Commit under uncertainty, pursue opportunities with persistence, and stop initiatives that fail against agreed criteria.

Technical

• Assess emerging technologies and vertical business models across FinTech, InsurTech, Super Apps, TravelTech, and MedTech, and judge their commercial fit with Omantel.

• Build business cases and financial models, and structure and negotiate partnership commercials through to signed agreement.
• Manage portfolio and subsidiary performance through defined metrics, structured reporting, and corrective action.
• Monetise telecom assets customer base, distribution, carrier billing, identity, network APIs, IoT, data within partner propositions.
• Govern feasibility, pilots, and stage-gated evaluation through to handover for deployment.
• Basic understanding of cloud, APIs, data, AI, cybersecurity, and platform integration