Sales Coordinator

Chef Middle East; Muscat; On-site; OMR 13,000 - 20,000; Full time

Job summary

Chef Middle East in Muscat seeks an administrative support professional to assist the sales team with reports, quotations, and order follow-ups, ensuring accuracy and timely communication. You will handle deliveries, stock issues, and export documents, organize sales meetings, and ensure HACCP & ISO compliance.

Strong organization and communication skills are essential. Requirements include a college diploma or equivalent with 3-4 years of related experience, proficiency in Word and Excel, and

Qualifications

• College/University diploma or equivalent experience; 3-4 years related experience preferred.
• Proficient in Microsoft Word and Excel.

Responsibilities

• Support Sales team with reports and up-to-date materials.
• Send quotations in absence of salesman with guidance from the salesperson.
• Follow up on pending/standing orders and short deliveries.
• Coordinate with sales and other departments to ensure order satisfaction.
• Prepare documents for export transactions and attend trainings as required.

Skills

Communication skills

Interpersonal skills

Multitasking

Education

Diploma or higher with 3-4 years experience

Tools

Microsoft Word

Excel

Job description

Key Accountabilities

1. Sales Cycle Management: Actively involved in supporting Sales team in achieving set targets related to sales and improve their productivity and ensuring all Sales Representatives have high-quality, up-to-date support material.
2. Analytics & Reporting: Leads relevant analysis using company provided tools (business intelligence), maintaining filing systems to maintain sales records, prepare reports, and provide financial information and any other administrative tasks for the Sales team.
3. Relationship Management: Maintains excellent relationships by supporting sales, ensuring order satisfaction, coordinating with other departments, handling administrative duties, and promoting customer satisfaction.

Job Content

• To follow up with the pending orders/standing orders. Support the sales team with relevant and accurate reports on a daily basis or as prescribed by the line manager
• Sending quotation to customers in absence of salesman with advice from the respective salesperson as and when required
• Follow up with short deliveries.
• Follow up with out-of-stock issues and to coordinate with the concerned salesperson.
• To inform customers regarding the next delivery or with an alternative product or any promotional offers as per advice from the salesperson.
• To organize sales meetings as and when required.
• To comply with the HACCP & ISO procedures at all times.
• To attend meetings or training courses as required.
• Assist and prepare documents needed for export transactions.
• Complete other appropriate duties as requested by the Line Manager

Qualifications and Experience

• College /University diploma or at least 3-4 years related experience and/or training; or

1. equivalent combination of education and experience.

• Must be familiar with current software packages such as Microsoft Word and Excel.
• Can work under pressure and ability to handle multiple tasks at the same time.
• Good organization and secretarial capabilities.
• Excellent telephone & interpersonal skills.
• Possess willingness to step outside the job description, as and when necessary.
• Familiar with all general office equipment and machineries.

Key Competencies

• Excellent communication skills (proficient in English), writing and customer service skills.
• Ability to communicate complex technical issues with effective presentation skills.
• Can work under pressure and ability to handle multiple tasks at the same time.
• Excellent problem solving and planning-organization skills with the ability to meet deadlines and work under pressure.
• Strong relationship management skills to deal with both internal and external customers.
• Excellent telephone & interpersonal skills.
• Possess willingness to step outside the job description, as and when necessary.