Sales Associate Apparel Group Retail 06:53

AimGulf; Oman; On-site; OMR 4,500 - 7,800; Full time

Job summary

AimGulf, a Dubai-headquartered fashion and lifestyle retailer operating in the Gulf, seeks a store professional to enhance sales through exceptional service and retail experience. The role emphasizes customer engagement, product knowledge, and adherence to loss prevention standards.

You will greet customers, suggest products, manage stock, and operate the POS system while ensuring accurate cash handling and security.

Qualifications

• Retail experience with focus on customer service SOPs.
• Knowledge of stock management and loss prevention practices.
• Familiar with POS systems and cash handling procedures.

Responsibilities

• Greet customers and assist in selecting the right product.
• Convert window shoppers to buyers and promote loyalty program.
• Serve customers following GUEST – Greet, Understand, Explain, Sell, Thank.
• Maintain stock displays and follow VM guidelines.
• Handle POS / billing and tally cash at shifts.

Skills

Product knowledge

Inventory management

Security awareness

Adherence to SOP & Loss Prevention Pol

Education

High School Graduate

Tools

POS handling

Job description

The position is responsible to represent the brand by maximizing and contributing to the sales within the store through exceptional customer service and retail experience.

Perform various operational duties such as store maintenance and visual presentation standards as assigned by the store manager / assistant store manager.

Key Responsibilities:

• Greet the customers and assist them in selecting the right product.
• Convert the window shoppers to ultimate buyers.
• Promote the Club Apparel Loyalty Program of the company for repeat sales.
• Serve Customers with the highest standards and follow the company guideline of selling (GUEST – Greet, Understand, Explain, Sell, Thank).
• Must be updated about the various brands of the group for suggestive selling to the customers.
• Must be presentable and well-groomed at all the times.
• Flexible to work for extended hours during the Sale period.
• Must possess up to date product knowledge and ensure minimal stock loss.
• Ensure all stock is laid out and displayed in order to attract customers and also as per standard layout norms.
• Ensure all VM guidelines are followed and all Stock Norms on clearance are maintained.
• Record the inventory inward / outward and maintain the report of the same.
• Handle the POS (Point of Sale) / Billing Counter efficiently.
• Tally money in the cash till during the beginning / end of the shifts.
• Issue receipts / refunds / change to the customers correctly.
• Process the payments by cash / credit cards / vouchers / automatic debits.
• Ensure awareness and vigilance at all times of security in the store without any negligence.
• Must be flexible to work for varied shifts and overtime as per the business requirement.
• Adhere to SOP & Loss Prevention Policies.
• Maintain confidentiality of the sales figures to the outside party.

Education Qualifications:

High School Graduate

Skills Required:

• Product knowledge.
• POS (Point of Sale) handling.
• Inventory management.
• Security awareness.
• Adherence to SOP & Loss Prevention Policies.

Employment / Job Type:

Full Time

Nationality:

Any Nationality

About the Company:

A Dubai headquartered fashion and lifestyle retail conglomerate operating international brand franchises. Its stores cover apparel, footwear, beauty, sportswear and food outlets across the Gulf and beyond, supported by retail operations, buying, supply chain and marketing teams.

Company Industry:

Apparel

Department / Functional Area:

Front Office

Closing Date:

Not mentioned