Fashion Retail Sales Associate – Customer Experience

Apparel Group; Oman; On-site; OMR 6,000 - 8,000; Full time

Job summary

Apparel Group in Masqat, Oman is seeking a Sales Associate in fashion retail to deliver exceptional customer service, drive store sales, and support merchandising and stock handling. You will interact with customers, manage POS operations, and uphold brand standards to create a welcoming shopping environment.

The role requires flexibility for varied shifts with a focus on upselling, loyalty program promotion, and maintaining store presentation. This is a full-time position based in Masqat.

Qualifications

• Welcome customers and assist them in selecting suitable products.
• Engage potential customers and help convert browsing interest into purchases.
• Promote the Club Apparel Loyalty Program to support repeat sales.
• Follow the GUEST selling guideline: Greet, Understand, Explain, Sell and Thank.
• Maintain current knowledge of the group\'s brands to provide relevant product suggestions.

Responsibilities

• Welcome customers and assist them in selecting suitable products.
• Engage potential customers and help convert browsing to purchases.
• Promote the Club Apparel Loyalty Program to support repeat sales.
• Follow the GUEST selling guideline: Greet, Understand, Explain, Sell and Thank.
• Maintain knowledge of brands to provide relevant product suggestions and ensure customer satisfaction.
• Operate the POS and handle cash accurately.
• Maintain stock and ensure visual presentation per store guidelines.
• Record stock movements and monitor inventory levels.

Skills

Customer service

Sales skills

Product knowledge

Merchandising

Cash handling

Communication

Tools

POS system

Cash register

Job description

Apparel Group in Masqat, Oman is seeking a Sales Associate in fashion retail to deliver exceptional customer service, drive store sales, and support merchandising and stock handling. You will interact with customers, manage POS operations, and uphold brand standards to create a welcoming shopping environment.

The role requires flexibility for varied shifts with a focus on upselling, loyalty program promotion, and maintaining store presentation. This is a full-time position based in Masqat.