Retail Agent: Express Logistics & Customer Service

Employment; Muscat; On-site; OMR 2,800 - 3,900; Full time

Job summary

DHL Express Oman is seeking a Retail Agent to join a dynamic team delivering reliable express services for global brands. Open exclusively to Omani nationals, the role requires a grade 10 or equivalent and 1–3 years in customer service, retail, or logistics, with cash handling experience a plus.

The ideal candidate will be detail-oriented, fluent in English (Arabic desirable), proficient in MS Office, able to learn DHL processes quickly, and committed to providing fast, accurate service while

Qualifications

• Omani national status required (Omanisation)
• Minimum grade 10 schooling or equivalent
• 1–3 years in customer service, retail, or logistics (express/logistics preferred)
• Cash handling and shipment processing experience is a plus

Skills

Customer service

Cash handling

Data entry

MS Office

Communication

Lead generation

Teamwork

Independence

Accountability

Adaptability

Education

Grade 10 schooling

Tools

MS Office (Word, Excel)

Job description

DHL Express Oman is seeking a Retail Agent to join a dynamic team delivering reliable express services for global brands. Open exclusively to Omani nationals, the role requires a grade 10 or equivalent and 1–3 years in customer service, retail, or logistics, with cash handling experience a plus.

The ideal candidate will be detail-oriented, fluent in English (Arabic desirable), proficient in MS Office, able to learn DHL processes quickly, and committed to providing fast, accurate service while