Operations Coordinator: Process Improvement & Travel

Green Umbrella; Muscat; On-site; OMR 12,000 - 18,000; Full time

Job summary

Green Umbrella is seeking an Operations Executive to oversee daily operations and coordinate cross-department activities. You will streamline processes, manage documentation, and support the supervisor in achieving operational goals.

The role requires fresh graduates with a business or operations management background, strong MS Office skills, and the ability to work in a fast-paced travel-oriented environment. Fluency in Arabic and English is essential.

Qualifications

• Fresh graduate
• Bachelor's degree in business administration / Operations Management / Tourism Management

Responsibilities

• Provide administrative support to the operations team, including document management, scheduling, and handling communications with stakeholders.
• Assist in coordinating tasks or projects within the operations department, ensuring deadlines and efficient resource use.
• Maintain databases, spreadsheets, and systems to track inventory, budgets, and project status.
• Facilitate effective communication between departments to ensure smooth information flow and updates.
• Identify improvements in operational processes and propose solutions to streamline efficiency.
• Prepare reports on operational performance, KPIs, and relevant metrics for the supervisor.
• Assist in vendor management, including orders, deliveries, and issue resolution.
• Ensure compliance with internal policies, SOPs, and safety standards.
• Collaborate with team to resolve daily operational issues.
• Handle travel bookings for employees and assist reservations on related bookings.
• Maintain records of ongoing operations, document outcomes, and prepare regular updates for relevant departments.

Skills

MS Office suite

Arabic & English

Attention to detail

Communication

Teamwork & flexibility

Education

Bachelor's degree in Business Administration

Bachelor's degree in Operations Management

Bachelor's degree in Tourism Management

Tools

Microsoft Office

Travel systems familiarity

Job description

Green Umbrella is seeking an Operations Executive to oversee daily operations and coordinate cross-department activities. You will streamline processes, manage documentation, and support the supervisor in achieving operational goals.

The role requires fresh graduates with a business or operations management background, strong MS Office skills, and the ability to work in a fast-paced travel-oriented environment. Fluency in Arabic and English is essential.