Operations Executive

Green Umbrella Recruitment; Muscat; On-site; OMR 7,200 - 11,000; Full time

Job summary

Green Umbrella Recruitment in Muscat is seeking an Operations Executive to oversee daily operations and improve workflow in the travel and tourism sector. You will coordinate activities across departments and ensure adherence to internal policies.

The role requires 2–4 years of relevant experience, a Bachelor's degree, and strong skills in MS Office, Arabic and English, and process improvement. You will support vendor management, reporting, and travel bookings to help the company achieve its

Qualifications

• Bachelor's degree in business administration / operations management / tourism management.
• Proficiency with Microsoft Office (Excel, Word, PowerPoint).
• Familiarity with travel systems and related operations.

Responsibilities

• Administrative support to the operations team, including document management and scheduling.
• Coordinate and schedule tasks or projects within operations, ensuring deadlines and resources are managed.
• Maintain databases and systems to track inventory, budgets, and project status.

Skills

Arabic & English

Attention to detail

Administrative solutions

Flexibility

Team player

Travel systems familiarity

Education

Bachelor's degree in business/operations/tourism

Tools

Microsoft Office

Travel systems

Job description

Muscat, Sultanate of Oman | Posted on 09/07/2026

• Work Experience 2-4 years of relevant experience
• Job Opening Status Open
• Industry Travel and Tourism
• Degree Bachelor's
• Job Role Operations Executive
• City Muscat
• Country Sultanate of Oman

Job Description

The purpose of this role it to oversee and manage dailyoperations assigned by the direct supervisor. They are responsible forcoordinating and improving various processes to ensure workflow is smooth,operational goals are achieved, and overall efficiency is improved inaccordance with the internal policies and operational procedures of theorganization.

The role also requires facilitating effective coordinationof different operational activities within the organization. Theresponsibilities of this position are essential to ensure daily operations runsmoothly, helping the organization achieve its objectives and goals inalignment with its future vision and strategy.

The Operations Executive serves as a central point ofcontact by collaborating with other departments to streamline processes, solveproblems, and maintain overall operational excellence.

Key responsibilities:

• Administrative Support: Provide administrative assistanceto the operations team, including document management, scheduling, and handlingcommunications with internal and external stakeholders.
• Task Coordination: Assist in coordinating and schedulingtasks or projects within the operations department, ensuring deadlines are metand resources are efficiently allocated.
• Data Management: Maintain and update databases,spreadsheets, and other systems to track and manage operational information,such as inventory, budgets, and project status.
• Communication: Facilitate effective communication betweendepartments and teams within the organization to ensure smooth information flowand everyone is informed of operational updates.
• Process Improvement: Identify areas for improvement withinoperational processes and workflows, and suggest solutions to the directsupervisor to streamline and enhance efficiency.
• Reporting: Prepare regular reports on operationalperformance, key performance indicators (KPIs), and other relevant metrics, andpresent them to the direct supervisor.
• Vendor Management: Assist in managing relationships withvendors, including placing orders, tracking deliveries, and resolving anyissues that arise in a timely manner.
• Compliance and Safety: Ensure that operational activitiescomply with internal policies, standard operating procedures, and safetystandards as applied within the organization.
• Problem Solving: Collaborate with team members to identifyand resolve operational issues and challenges that may arise during dailyactivities.
• Travel Bookings: Handle travel bookings for employees andassist the reservations team with completing other bookings (transportation,accommodation, health insurance, etc.).
• Documentation and Reporting: Maintain recordsof ongoing operations, accurately document operational outcomes, and prepareregular reports and continuous updates for the direct supervisor and relevantdepartments.

Requirements

Education and certifications:

• Bachelor’s degree in business administration / OperationsManagement / Tourism Management

Experience:

• Proficiency in computer applications (Microsoft Office:Excel, Word, PowerPoint)
• Familiarity with supporting digital/web services
• General understanding of travel systems and relatedoperations
• Experience in the travel and tourism office sector is anadded advantage

Skills:

• Proficiency in Arabic and English (spoken and written)
• Attention to detail
• Ability to provide administrative solutions quickly
• Flexibility in working hours and willingness to workovertime if needed
• Ability to work both as part of a team and independently