Onsite IT Support Engineer - Desktop & Asset Mgmt

Confidential Company; Schamal al-Batina; On-site; OMR 6,700 - 10,000; Full time

Job summary

Confidential Company in Oman is seeking an on-site IT Support professional to take full ownership of a dedicated plant site. You will handle general troubleshooting for laptops, desktops and IP phones, ensure device compliance, install software, and maintain antivirus standards.

Responsibilities include asset management, inventory documentation, and ensuring tickets are resolved within defined timelines using the internal ITSM tool.

Qualifications

• General troubleshooting of laptops, desktops, IP phones and basic software issues.
• Ensure device compliance, antivirus and OS installation standards.
• Maintain asset inventory and documentation for all site IT assets.

Responsibilities

• Own end-to-end IT support for the dedicated plant site and ensure user satisfaction.
• Manage asset lifecycle, inventory tracking and documentation.
• Resolve tickets within defined timelines via the ITSM tool and escalate when needed.

Skills

Troubleshooting

IP Phones

Network basics

OS installation

Tools

ITSM tool

Job description

Confidential Company in Oman is seeking an on-site IT Support professional to take full ownership of a dedicated plant site. You will handle general troubleshooting for laptops, desktops and IP phones, ensure device compliance, install software, and maintain antivirus standards.

Responsibilities include asset management, inventory documentation, and ensuring tickets are resolved within defined timelines using the internal ITSM tool.