Field IT Engineer - Desktop & Remote Support

Microland Limited; As Sudiyah; Vor Ort; OMR 12.000 - 24.000; Vollzeit

Zusammenfassung

Microland Limited is seeking a Field Services Support Engineer in Oman. You will help sustain IT systems with high uptime, assemble and configure client desktops, and assist end-users with hardware and software issues.

This role involves hands-on support for IT teams, daily ticket updates, and adherence to SOPs while maintaining technical documentation. Candidate should have a Bachelor's degree in CS/IT and certifications such as MCP or CompTIA A+.

Qualifikationen

• Bachelor's degree or diploma in CS/IT or equivalent.
• Microsoft MCP or CompTIA A+ certification preferred.
• Experience in desktop engineering and IT support.
• Knowledge of Windows OS and desktop applications.

Aufgaben

• Provide support for IT systems to help meet business goals with high uptime.
• As a desktop engineer, assemble and install client desktops and assist end-users.
• Hands-on support for IT teams to perform maintenance on hardware, software and networks.
• Support daily technical activities, update tickets, and test peripherals.
• Maintain documentation and assist with SOP-driven changes.

Kenntnisse

Tech: Desktop Apps

Tech: Windows OS

Behavioral: Aptitude

Behavioral: Communication

Behavioral: Information Processing

Tech: Basic Network

Tech: Data Center

Tech: Security

Tech: MAC OS

Ausbildung

Bachelor’s degree / diploma in computer science or information technology or equivalent

Tools

MCP

CompTIA A+ Certification

Jobbeschreibung

Microland Limited is seeking a Field Services Support Engineer in Oman. You will help sustain IT systems with high uptime, assemble and configure client desktops, and assist end-users with hardware and software issues.

This role involves hands-on support for IT teams, daily ticket updates, and adherence to SOPs while maintaining technical documentation. Candidate should have a Bachelor's degree in CS/IT and certifications such as MCP or CompTIA A+.