Luxury Resort Retail Associate – Guest Experience

Four Seasons Hotels & Resorts, Saudi Arabia; As Sudiyah; On-site; OMR 6,151 - 9,227; Full time

Benefits offered by this job

Competitive salary

Housing

Transportation

30 days vacation

Meals and uniform cleaning

Medical & life insurance

Employee Assistance Program and roomN

Job summary

Four Seasons is seeking a motivated Retail Shop Agent for AMAALA, Saudi Arabia, to deliver exceptional customer service, assist customers with purchases, and maintain an organized shop environment. You will support day-to-day operations and contribute to a positive shopping experience for guests and residents.

The role requires strong communication, a customer-first mindset, and the ability to work flexible shifts, including weekends and holidays as needed.

Qualifications

• Retail, sales, or customer service experience preferred.
• Excellent communication and interpersonal skills.
• Customer-first mindset with professional attitude.
• Willingness to work flexible shifts.

Responsibilities

• Welcome customers and provide friendly, professional assistance.
• Understand customer needs and recommend suitable products.
• Process sales transactions accurately using the POS system.
• Replenish shelves and maintain attractive product displays.
• Monitor stock levels and assist with inventory management.
• Receive, unpack, and organize incoming deliveries.
• Maintain a clean, organized, and safe retail environment.
• Handle customer inquiries, returns, and complaints professionally.
• Support promotional activities and contribute to achieving sales targets.
• Work collaboratively with team members to ensure smooth daily operations.

Skills

Customer service

Communication

POS systems

Retail experience

Teamwork

Tools

POS software

Job description

Four Seasons is seeking a motivated Retail Shop Agent for AMAALA, Saudi Arabia, to deliver exceptional customer service, assist customers with purchases, and maintain an organized shop environment. You will support day-to-day operations and contribute to a positive shopping experience for guests and residents.

The role requires strong communication, a customer-first mindset, and the ability to work flexible shifts, including weekends and holidays as needed.