HVAC AMC Sales Executive – Retail Market Growth

Al-Futtaim; Oman; On-site; OMR 8,000 - 12,000; Full time

Job summary

Al-Futtaim Retail in Oman is seeking an experienced Sales professional to drive AMC renewals and new business for air conditioning units. You will pursue leads, build relationships with facility managers, and manage collections while ensuring SLA integrity and timely reporting.

The role requires 8–10 years in sales/client management, a relevant diploma/degree, English proficiency, and an Oman driving license. Arabic language skills are also essential for success in this market.

Qualifications

• 8-10 years of experience in Sales and Client Management, preferably in consumer electronics and air conditioning.
• Diploma/Graduation in a relevant field.
• Knowledge of English written and spoken.
• Strong customer handling skills.
• Should have a valid Oman Driving License.
• Knowledge of spoken Arabic language.

Responsibilities

• Identify new and potential clients requiring AMC for air conditioning units.
• Pursue new leads via cold calls, site visits, references and digital inquiries.
• Convert expired or inactive clients into renewed AMC business through follow-up and negotiation.
• Meet or exceed monthly and quarterly AMC sales targets.
• Develop and maintain relationships with key decision-makers and facility managers.
• Explain AMC benefits, terms and scope to ensure buy-in and prevent disputes.
• Handle escalations with the service team to ensure SLA compliance.
• Take ownership of AMC payment collections from invoicing to closure.
• Follow up on overdue payments and coordinate with accounts to resolve discrepancies.
• Submit structured daily reports covering meetings, calls, leads, quotes, orders, collections, and issues.
• Escalate client or operational delays to management proactively.
• Gather market data on competitor pricing, service gaps, and opportunities.
• Suggest improvements in AMC offerings based on feedback and trends.

Skills

Sales experience

Client management

Communication

Problem solving

Arabic language

Education

Diploma/Graduation

Job description

Al-Futtaim Retail in Oman is seeking an experienced Sales professional to drive AMC renewals and new business for air conditioning units. You will pursue leads, build relationships with facility managers, and manage collections while ensuring SLA integrity and timely reporting.

The role requires 8–10 years in sales/client management, a relevant diploma/degree, English proficiency, and an Oman driving license. Arabic language skills are also essential for success in this market.