Guest Experience Lead, F&B Service

Grand Millennium Muscat; Muscat; Presencial; OMR 12 000 - 18 000; Tempo integral

Resumo da oferta

Grand Millennium Muscat is seeking an F&B Associate to deliver exceptional guest experiences by taking orders, serving meals, and maintaining a clean, organized dining area. You will greet guests, answer questions, and provide menu recommendations to ensure satisfaction from arrival to departure.

In this role, you will work closely with the kitchen and F&B team to coordinate service, upsell promotions, and handle payments while adhering to hygiene, safety, and environmental policies across all

Responsabilidades

• Greet and welcome guests in a friendly and professional manner.
• Take customer orders, answer questions, and make menu recommendations.
• Relay orders to the kitchen and ensure accurate and timely delivery of food and beverages.
• Serve meals and drinks in accordance with established standards and presentation guidelines.
• Handle guest inquiries, concerns, and requests promptly and courteously.
• Maintain a clean and organized dining area, including setting up tables and clearing dishes.
• Collaborate with kitchen and the F&B team to ensure smooth coordination of service.
• Upsell menu items and promote special promotions to enhance the guest experience.
• Process customer payments and handle cash transactions accurately.
• Follow hygiene and safety guidelines to ensure a clean and safe working environment.
• Assist in restocking and replenishing supplies as needed.
• Work collaboratively with team members to achieve overall F&B goals and guest satisfaction.
• Uphold environmental, health, and safety standards in alignment with organizational policies.
• Adhire to the company’s environmental, health, and safety procedures and policies.

Descrição da oferta de emprego

Grand Millennium Muscat is seeking an F&B Associate to deliver exceptional guest experiences by taking orders, serving meals, and maintaining a clean, organized dining area. You will greet guests, answer questions, and provide menu recommendations to ensure satisfaction from arrival to departure.

In this role, you will work closely with the kitchen and F&B team to coordinate service, upsell promotions, and handle payments while adhering to hygiene, safety, and environmental policies across all