Guest-Centric F&B Service Specialist

Millennium-Hotels-and-Resorts-Mea; Muscat; On-site; OMR 2,800 - 4,500; Full time

Job summary

Millennium-Hotels-and-Resorts-Mea is seeking an F&B Associate to deliver efficient, friendly service in our dining outlets in Muscat, Oman. You will take orders, relay to the kitchen, and ensure timely delivery of meals and beverages while maintaining a clean, welcoming dining area.

You will work with the F&B team to upsell items, handle payments, follow hygiene standards, and restock supplies as needed to support guest satisfaction in a fast-paced environment.

Responsibilities

• Greet and welcome guests in a friendly and professional manner.
• Take customer orders, answer questions, and make menu recommendations.
• Relay orders to the kitchen and ensure accurate and timely delivery of food and beverages.
• Serve meals and drinks in accordance with established standards and presentation guidelines.
• Handle guest inquiries, concerns, and requests promptly and courteously.
• Maintain a clean and organized dining area, including setting up tables and clearing dishes.
• Collaborate with kitchen and the F&B team to ensure smooth coordination of service.
• Upsell menu items and promote special promotions to enhance the guest experience.
• Process customer payments and handle cash transactions accurately.
• Follow hygiene and safety guidelines to ensure a clean and safe working environment.
• Assist in restocking and replenishing supplies as needed.
• Work collaboratively with team members to achieve overall F&B goals and guest satisfaction.
• Uphold environmental, health, and safety standards in alignment with organizational policies.
• Adhere to the company’s environmental, health, and safety procedures and policies.

Job description

Millennium-Hotels-and-Resorts-Mea is seeking an F&B Associate to deliver efficient, friendly service in our dining outlets in Muscat, Oman. You will take orders, relay to the kitchen, and ensure timely delivery of meals and beverages while maintaining a clean, welcoming dining area.

You will work with the F&B team to upsell items, handle payments, follow hygiene standards, and restock supplies as needed to support guest satisfaction in a fast-paced environment.