Guest Service Executive, Luxury Front Office

Jumeirah Group; As Sudiyah; On-site; OMR 9,153 - 13,730; Full time

Benefits offered by this job

Generous F&B benefits

Reduced hotel rates

Excellent leave and health care packages

Flights home

Job summary

Jumeirah Group is seeking a Guest Service Executive for the Front Office Department in As Sudiyah, Oman. The role involves ensuring smooth guest check-ins and check-outs, handling payments, and managing reservations. Successful candidates should possess fluency in English and strong interpersonal skills. The position offers full-time hours, attractive salary in SAR, and benefits including health care packages and reduced hotel rates across properties globally.

Qualifications

• Experience in front office operations is preferred.
• Excellent communication abilities essential.
• Demonstrated problem-solving skills required.

Responsibilities

• Efficiently handle guest check-ins and check-outs.
• Process guest payments and manage billing inquiries.
• Allocate rooms based on guest preferences and availability.
• Assist with reservation modifications and cancellations.
• Handle and resolve guest complaints professionally.
• Promote hotel services to enhance guest experience.

Skills

Fluency in written and spoken English

Knowledge of front office

Strong interpersonal skills

Ability to work without direction Initiative

Education

Bachelor's Degree

Job description

Jumeirah Group is seeking a Guest Service Executive for the Front Office Department in As Sudiyah, Oman. The role involves ensuring smooth guest check-ins and check-outs, handling payments, and managing reservations. Successful candidates should possess fluency in English and strong interpersonal skills. The position offers full-time hours, attractive salary in SAR, and benefits including health care packages and reduced hotel rates across properties globally.