Global Freight Operations Specialist

Danzas Corporation; Muscat; On-site; OMR 9,000 - 15,000; Full time

Benefits offered by this job

Career development

Competitive salary

Global company environment

Job summary

DHL Group in Muscat, Oman, is seeking an Operation Specialist to support customer operations, handle orders, and coordinate shipments within a global logistics network. The role involves administrative tasks, pricing verifications, and liaison with sales and operations teams to ensure timely delivery.

The ideal candidate has vocational/technical certification and up to 2 years of experience. The company offers opportunities in a global setting, career development, and competitive compensation.

Responsibilities

• Under supervision, support delivery of customer operations processes and activities
• Provide administrative support such as taking orders from customer interface, check & enter received orders, shipping verifications, pricing verifications
• Assist with requests from sales such as quoting, exception deal management, historical account overview, billing corrections
• Collect/ deliver shipments within specified time by planning routes, liaising with external departments, timely communications
• Interact with import/ export departments for changes, make relevant changes and communicate adjustments to relevant stakeholders
• Carry out proper loading/ unloading of the loading unit/ loading security and report through appropriate tools such as scanning application, phones
• Maintain direct contact with dispatcher (inbound / outbound) and cartage driver
• Support events and exceptions, report back on the same
• Enter data into database or computerized system to maintain up-to-date stock records
• Access stored information, place orders or respond to enquiries such as inventory levels or delivery schedules
• Interface with shipping agencies, transport companies, and customers to verify delivery prices and schedules
• Follow and achieve compliance with established procedures and ensure proper usage of operations processes and policies
• Resolve recurring issues faced during delivery as per defined processes, systems and methods

Job description

DHL Group in Muscat, Oman, is seeking an Operation Specialist to support customer operations, handle orders, and coordinate shipments within a global logistics network. The role involves administrative tasks, pricing verifications, and liaison with sales and operations teams to ensure timely delivery.

The ideal candidate has vocational/technical certification and up to 2 years of experience. The company offers opportunities in a global setting, career development, and competitive compensation.