General Manager

Experience; Muscat; On-site; OMR 20,000 - 45,000; Full time

Job summary

Experience is hiring a General Manager to lead the M venpick Hotel Muscat Bausher operations in Oman. You will drive guest satisfaction, profitability, and a culture of excellence across all departments, including rooms, F&B, sales/marketing, and finance.

Lead strategic initiatives, manage budgets, and build stakeholder relationships to ensure brand standards and growth. The role requires proven GM experience in hospitality, strong leadership, and deep knowledge of hotel operations and revenue

Qualifications

• Proven GM experience in hospitality or related field.
• Strong track record in strategic planning and project leadership.
• Exceptional leadership with ability to develop high-performing teams.
• Strong financial acumen and budgeting/forecasting skills.
• In-depth knowledge of hotel operations including rooms, F&B, and events.
• Proficiency in revenue management and performance optimization.
• Excellent communication and stakeholder engagement abilities.

Responsibilities

• Lead and oversee all hotel operations and departments.
• Develop and implement strategic plans to achieve business goals.
• Manage budgeting, forecasting and cost control.
• Drive revenue growth through marketing and business development.
• Maintain brand standards and regulatory compliance.
• Represent the hotel in industry events and community relations.

Skills

Strategic planning

Leadership

Financial management

Revenue management

Stakeholder engagement

Operations management

Communication skills

Education

Bachelor's degree in Hospitality Management

Job description

Education Bachelor of Hotel Management(Hotel Management)

Category Human Resources

We are seeking a dynamic and visionary General Manager to lead our prestigious hotel operations at M venpick Hotel Muscat Bausher - Oman. As the driving force behind our success, you will oversee all aspects of hotel management, ensuring exceptional guest experiences while maximizing operational efficiency and profitability. Develop and implement strategic plans to achieve business goals and enhance overall performance Lead and inspire a diverse team of professionals, fostering a culture of excellence and innovation Oversee all operational departments, including rooms division, food and beverage, sales and marketing, and finance Ensure the highest standards of guest service and satisfaction are consistently met. Manage financial performance, including budgeting, forecasting, and cost control measures. Build and maintain strong relationships with key stakeholders, including owners, corporate leadership, and local community partners. Drive revenue growth through innovative marketing strategies and business development initiatives. Ensure compliance with local regulations, brand standards, and company policies. Implement and monitor quality assurance programs to maintain service excellence. Stay abreast of industry trends and competitor activities to maintain a competitive edge. Represent the hotel at industry events and in the local community to enhance brand visibility

Desired Candidate Profile

Proven experience as a General Manager in the hospitality industry or a related field Strong track record in strategic planning and project leadership Exceptional leadership skills with the ability to motivate and develop high-performing teams Excellent communication and interpersonal skills, with the ability to engage effectively with diverse stakeholders Demonstrated commercial acumen and financial management expertise In-depth knowledge of hotel operations, including rooms division, food and beverage, and MICE Proficiency in revenue management and performance optimization techniques Strong problem-solving skills and ability to make decisions in fast-paced environments Familiarity with local regulations and business practices in the region Innovative mindset with a focus on continuous improvement and guest satisfaction Ability to represent the brand professionally and build strong community relationships Flexibility to work extended hours and handle high‑pressure situations Bachelor's degree in Hospitality Management, Business Administration, or a related field (preferred)