Front of House Supervisor - Guest Experience

Black or White; Muscat; On-site; OMR 10,000 - 15,000; Full time

Job summary

Black or White is seeking a Restaurant Supervisor in Muscat to lead our Front of House team and ensure exceptional guest experiences.

You will supervise staff, coordinate with Back of House, manage schedules, and uphold service standards across daily operations in a hospitality setting. This role requires strong communication, problem-solving, and a customer-first attitude in a busy restaurant environment.

Qualifications

• Experience in hospitality frontline supervision.
• Strong people management and communication skills.
• Ability to maintain service standards in a fast-paced environment.

Responsibilities

• Supervise and coordinate the Front of House team.
• Manage staff schedules and daily operations.
• Ensure excellent service and guest satisfaction.
• Coordinate closely with the Back of House team.
• Maintain smooth and efficient restaurant operations.

Skills

FOH Management

Staff Scheduling

Guest Satisfaction

Communication

Tools

POS System

Job description

Black or White is seeking a Restaurant Supervisor in Muscat to lead our Front of House team and ensure exceptional guest experiences.

You will supervise staff, coordinate with Back of House, manage schedules, and uphold service standards across daily operations in a hospitality setting. This role requires strong communication, problem-solving, and a customer-first attitude in a busy restaurant environment.