front house manager at JC Group

JC Group; As Sudiyah; Sur place; OMR 390 - 4 000; Plein temps

Résumé du poste

JC Group in Madinah, Saudi Arabia, is seeking an experienced Front of House Manager for a full-time, on-site role in a premium restaurant. You will oversee daily operations, lead front-of-house staff, ensure exceptional guest experiences, and coordinate with the operations manager and head chef to maintain service standards.

The role demands strong leadership, excellent Arabic and English communication, and a hands-on management approach on the restaurant floor, with focus on customer

Qualifications

• Previous experience in restaurant or hospitality management.
• Strong Arabic communication skills – minimum 80% proficiency.
• Good English communication skills.
• Strong leadership and team-management skills.
• Excellent customer-service skills.
• Good understanding of restaurant operations.
• Comfortable using POS systems.
• Professional appearance and attitude.
• Organized, reliable and punctual.
• Hands-on Front of House Manager who leads by example and owns the customer experience.

Responsabilités

• Manage the daily front-of-house operation.
• Lead and supervise servers, baristas and front-of-house staff.
• Ensure a high standard of customer service and guest experience.
• Organize the team and staff positions before each service.
• Coordinate closely with the Operations Manager and Head Chef.
• Train, support and monitor front-of-house employees.
• Monitor staff attendance, punctuality, appearance and performance.
• Supervise table organization and customer flow.
• Handle customer requests and complaints professionally.
• Ensure cleanliness and presentation standards throughout the restaurant.
• Supervise POS, order-taking and cashier procedures.
• Ensure opening and closing procedures are correctly followed.
• Identify operational problems and take immediate corrective action.
• Maintain consistent service standards every day.

Connaissances

Leadership

Team management

Customer service

Arabic language

English language

POS systems

Outils

POS systems

Description du poste

This Full time on site position offers great opportunities for career growth.

Front of House Manager – Restaurant Location: Madinah, Saudi Arabia Position: Full-Time

We are looking for an experienced and professional Front of House Manager to manage the daily front-of-house operations of a premium restaurant in Madinah.

Key Responsibilities

• Manage the daily front-of-house operation.
• Lead and supervise servers, baristas and front-of-house staff.
• Ensure a high standard of customer service and guest experience.
• Organize the team and staff positions before each service.
• Coordinate closely with the Operations Manager and Head Chef.
• Train, support and monitor front-of-house employees.
• Monitor staff attendance, punctuality, appearance and performance.
• Supervise table organization and customer flow.
• Handle customer requests and complaints professionally.
• Ensure cleanliness and presentation standards throughout the restaurant.
• Supervise POS, order‑taking and cashier procedures.
• Ensure opening and closing procedures are correctly followed.
• Identify operational problems and take immediate corrective action.
• Maintain consistent service standards every day.

Requirements

• Previous experience in restaurant or hospitality management.
• Strong Arabic communication skills – minimum 80% proficiency required.
• Good English communication skills.
• Strong leadership and team‑management skills.
• Excellent customer‑service skills.
• Good understanding of restaurant operations.
• Comfortable using POS systems.
• Professional appearance and attitude.
• Organized, reliable and punctual.
• Able to work under pressure during busy service periods.
• We are looking for a hands‑on Front of House Manager who is present on the restaurant floor, leads the team by example and takes ownership of the customer experience and daily service operation.

Pay: ﷼340.00 - ﷼3,500.00 per month

Work Location: In person