Freight Forwarding Manager at Euro Staffs

Euro Staffs; Muscat; On-site; OMR 14,000 - 17,000; Full time

Job summary

Campell Freight in Muscat is seeking an experienced Freight Forwarding Manager to oversee daily freight forwarding and logistics operations. You will manage international shipments, coordinate with carriers and partners, ensure timely customs clearance and delivery, and maintain high standards of customer service.

The ideal candidate has strong knowledge of freight forwarding, import/export procedures, transportation coordination, and supply chain operations, along with leadership and

Qualifications

• Bachelor's degree in Logistics, Supply Chain Management, Business Administration, or a related field.
• Minimum of 5 years of experience in freight forwarding, logistics, shipping, or transportation.
• Supervisory or management experience is preferred.
• Strong knowledge of import/export documentation and customs procedures.
• Experience with air, sea, and road freight operations.
• Experience coordinating with carriers, customs brokers, freight agents, and logistics providers.
• Strong negotiation, communication, and customer service skills.
• Excellent organizational and problem-solving abilities.

Responsibilities

• Manage day-to-day freight forwarding operations, including air, sea, and road shipments.
• Coordinate import, export, transit, and delivery activities from booking through final delivery.
• Manage relationships with shipping lines, airlines, trucking companies, customs brokers, and overseas agents.
• Monitor shipment schedules, cargo movements, delivery status, and potential delays.
• Ensure shipping, customs, and commercial documentation is accurate and complete.
• Coordinate customs clearance and ensure shipments comply with applicable regulations.
• Obtain and negotiate freight rates and transportation service agreements.
• Monitor freight costs and identify opportunities to improve operational efficiency.
• Resolve shipment delays, damages, claims, documentation issues, and customer concerns.
• Maintain strong relationships with customers and provide timely updates on shipment status.
• Prepare quotations, freight proposals, and operational reports.
• Monitor key performance indicators, delivery performance, costs, and customer satisfaction.
• Supervise and support freight forwarding staff and allocate daily operational responsibilities.
• Ensure company policies, safety requirements, and quality standards are followed.
• Identify opportunities to improve freight processes, service quality, and profitability.

Skills

Freight Forwarding

International Logistics

Import/Export Operations

Customs Clearance

Transportation Management

Carrier Negotiation

Shipment Tracking

Cost Control

Customer Relationship

Team Leadership

Problem Solving

Supply Chain Coordination

Education

Bachelor's degree in Logistics/SCM/Business Administration or related field

Job description

Freight Forwarding Manager, Campell Freight. Location: Muscat, Muscat Governorate, Oman. Work Location: Muttrah Business Centre. Salary: OMR 1,400 per month. Job Type: Full-time.

Job Summary

Campell Freight is seeking an experienced and highly organized Freight Forwarding Manager to oversee daily freight forwarding and logistics operations. The successful candidate will manage international shipments, coordinate with carriers and logistics partners, ensure timely customs clearance and delivery, and maintain high standards of customer service. The ideal candidate will have strong knowledge of freight forwarding, import/export procedures, transportation coordination, and supply chain operations, along with proven leadership and problem-solving abilities.

Key Responsibilities

• Manage day-to-day freight forwarding operations, including air, sea, and road shipments.
• Coordinate import, export, transit, and delivery activities from booking through final delivery.
• Manage relationships with shipping lines, airlines, trucking companies, customs brokers, and overseas agents.
• Monitor shipment schedules, cargo movements, delivery status, and potential delays.
• Ensure shipping, customs, and commercial documentation is accurate and complete.
• Coordinate customs clearance and ensure shipments comply with applicable regulations.
• Obtain and negotiate freight rates and transportation service agreements.
• Monitor freight costs and identify opportunities to improve operational efficiency.
• Resolve shipment delays, damages, claims, documentation issues, and customer concerns.
• Maintain strong relationships with customers and provide timely updates on shipment status.
• Prepare quotations, freight proposals, and operational reports.
• Monitor key performance indicators, delivery performance, costs, and customer satisfaction.
• Supervise and support freight forwarding staff and allocate daily operational responsibilities.
• Ensure company policies, safety requirements, and quality standards are followed.
• Identify opportunities to improve freight processes, service quality, and profitability.

Qualifications

• Bachelor's degree in Logistics, Supply Chain Management, Business Administration, or a related field.
• Minimum of 5 years of experience in freight forwarding, logistics, shipping, or transportation.
• Previous experience in a supervisory or management position is preferred.
• Strong understanding of import/export documentation and customs procedures.
• Practical knowledge of air, sea, and road freight operations.
• Experience working with carriers, customs brokers, freight agents, and logistics providers.
• Strong negotiation, communication, and customer service skills.
• Excellent organizational and problem-solving abilities.
• Proficiency in Microsoft Office and logistics or ERP systems.
• Ability to manage multiple shipments and priorities in a fast-paced environment.
• Strong English communication skills; Arabic language skills are an advantage.

Key Skills

• Freight Forwarding Management
• International Logistics
• Import & Export Operations
• Customs Clearance
• Transportation Management
• Carrier & Vendor Negotiation
• Shipment Tracking
• Cost Control
• Customer Relationship Management
• Team Leadership
• Problem Solving
• Supply Chain Coordination

Compensation

OMR 1,400 per month, with opportunities for professional development and career advancement within the freight forwarding and logistics sector. الراتب المدفوع: ﷼٠٫٠٠٠لكل شهر موقع العمل: بشكل شخصي.