DGM - IT (Infrastructure & Cloud)

Experience; Oman; On-site; OMR 18,000 - 36,000; Full time

Job summary

Experience is seeking a dynamic IT leader to own and transform the plant's IT and OT landscape across multiple sites. You will set strategic direction for IT infrastructure and cloud, lead cloud adoption and migration, and ensure seamless technology operations.

You will also guide IT teams, manage budgets, enforce security, and align IT initiatives with business goals, driving resilience and efficiency across global facilities.

Qualifications

• Bachelor of Technology/Engineering(Computers)
• Experience leading IT/OT landscape transformation.
• Experience across IT infrastructure and cloud platforms.

Responsibilities

• Define and execute the IT roadmap aligned with the plant's business objectives and growth strategy.
• Lead, mentor, and manage the IT team across infrastructure, cloud, networks, and support functions.
• Manage and govern cloud infrastructure on GCP / AWS / Azure or hybrid environments.
• Lead application and cloud migration strategies, ensuring minimal disruption and maximum cost efficiency.
• Implement cloud security best practices, access controls, and compliance frameworks.
• Manage SLAs, cloud vendor relationships, and licensing agreements.
• Administer and maintain servers on Windows and Linux environments.
• Own Data Center operations, uptime, and standards compliance.
• Manage a server estate of 2025 servers, ensuring performance, patching, and availability.
• Ensure high availability, disaster recovery, and business continuity planning across all IT systems.
• Oversee backup strategies, data integrity, and IT asset lifecycle management.
• Drive automation of server administration and routine IT operations.
• Monitor and optimize system performance, uptime, and incident response.
• Plan and design network architecture for both IT Network and OT (Operational Technology) Network.
• Lead switch configuration, network design, and Greenfield network implementation for new sites.
• Set up and manage remote network monitoring for all locations.
• Oversee CCTV and camera surveillance systems infrastructure.
• Implement and enforce cybersecurity policies, vulnerability management, and endpoint protection.
• Ensure IT compliance with local regulations, data protection standards, and industry best practices.
• Conduct regular security audits, risk assessments, and staff awareness training.
• Prepare and manage the annual IT budget, ensuring optimal allocation of resources.
• Evaluate, negotiate, and manage contracts with technology vendors and service providers.
• Track ROI on IT investments and present findings to leadership.

Skills

Leadership

Cloud adoption

Vendor management

Budgeting & contracts

Strategic planning

Education

Bachelor of Technology/Engineering(Computers)

Tools

GCP/AWS/Azure

VMware/Hyper-V

ERP integration (SAP/Oracle)

ITSM tools (Freshservice/Jira)

Backup & DR tooling

Job description

Education Bachelor of Technology/Engineering(Computers)

Category Information Technology

We are looking for a dynamic, hands-on IT professional to own and transform the plant's entire IT and OT landscape. The incumbent will set the strategic direction for IT infrastructure and cloud, lead cloud adoption and migration, and ensure seamless technology operations across all facilities. This role requires a leader who can both architect/implement infrastructure personally and manage teams and vendors combining deep technical expertise with strong business acumen.

Key Responsibilities

• Define and execute the IT roadmap aligned with the plant's business objectives and growth strategy.
• Lead, mentor, and manage the IT team across infrastructure, cloud, networks, and support functions.
• Manage and govern cloud infrastructure on GCP / AWS / Azure or hybrid environments.
• Lead application and cloud migration strategies, ensuring minimal disruption and maximum cost efficiency.
• Implement cloud security best practices, access controls, and compliance frameworks.
• Manage SLAs, cloud vendor relationships, and licensing agreements.

IT Infrastructure & Operations

• Administer and maintain servers on Windows and Linux environments.
• Own Data Center operations, uptime, and standards compliance.
• Manage a server estate of 2025 servers, ensuring performance, patching, and availability.
• Ensure high availability, disaster recovery, and business continuity planning across all IT systems.
• Oversee backup strategies, data integrity, and IT asset lifecycle management.
• Drive automation of server administration and routine IT operations.
• Monitor and optimize system performance, uptime, and incident response.

Network & OT/IT Infrastructure

• Plan and design network architecture for both IT Network and OT (Operational Technology) Network.
• Lead switch configuration, network design, and Greenfield network implementation for new sites.
• Set up and manage remote network monitoring for all locations.
• Oversee CCTV and camera surveillance systems infrastructure.

Security & Compliance

• Implement and enforce cybersecurity policies, vulnerability management, and endpoint protection.
• Ensure IT compliance with local regulations, data protection standards, and industry best practices.
• Conduct regular security audits, risk assessments, and staff awareness training.
• Prepare and manage the annual IT budget, ensuring optimal allocation of resources.
• Evaluate, negotiate, and manage contracts with technology vendors and service providers.
• Track ROI on IT investments and present findings to leadership.

Technical Skills

• Deep knowledge of cloud computing architectures (IaaS, PaaS, SaaS) GCP/AWS/Azure.
• Application migration and cloud migration experience.
• Strong expertise in networking, virtualization (VMware/Hyper-V), and enterprise storage solutions.
• Experience across multiple operating locations.
• Proficiency in ERP systems (SAP, Oracle, or equivalent) integration with IT infrastructure.
• Solid understanding of cybersecurity frameworks, firewalls, VPNs, and identity management.
• Experience with ITSM tools (Freshservice, Jira, or similar) and IT governance frameworks.
• Automation tools for IT infrastructure and server administration.
• Ability to manage and inspire diverse IT teams across multiple locations.
• Strong stakeholder management and communication skills, capable of engaging C-level executives.
• Excellent project management skills with a track record of on-time, on-budget delivery.
• Strategic thinking with the ability to align IT initiatives to broader business goals.
• Change management expertise to drive technology adoption across departments.