IT Manager

MAITRI GLOBAL PRIVATE LIMITED; Muscat; On-site; OMR 38,450 - 57,675; Full time

Job summary

MAITRI GLOBAL PRIVATE LIMITED is seeking a leader in Strategic Technology to manage and optimize its IT strategy in Oman. This role involves overseeing enterprise IT infrastructure and enhancing educational technologies.

The ideal candidate has over 10 years of progressive IT leadership experience, preferably in education. Responsibilities also include managing vendor relationships and developing the IT budget. The position requires a strong background in IT governance and strategic innovation.

Qualifications

• 10+ years of progressive IT leadership experience in education or multi-site organizations.
• Proven experience managing enterprise IT operations and digital transformation initiatives.
• Experience supporting multi-location environments with large user bases.

Responsibilities

• Manage and optimize the group-wide IT strategy aligned with organizational goals.
• Oversee management and maintenance of enterprise IT infrastructure including networks and security.
• Lead the management of educational technology platforms and digital tools.
• Manage and optimize ERP systems and ensure integration across enterprise systems.
• Lead major technology implementation projects and manage vendor relationships.
• Develop and manage the IT budget ensuring cost-effective investments in technology.
• Lead and mentor the IT team across multiple locations.

Skills

Strategic leadership

Stakeholder engagement

Vendor management

Project management

Financial planning

Analytical skills

Communication skills

Education

Bachelor’s or Master’s degree in IT or Computer Science

Tools

Microsoft 365

Google Workspace

AWS

ERP systems

Job description

Strategic Technology Leadership

Manage and optimize the group-wide IT strategy aligned with organizational goals and educational innovation. Drive digital transformation initiatives to improve operational efficiency and learning experiences. Provide strategic technology guidance to executive leadership.

IT Infrastructure Operations

Oversee the management and maintenance of enterprise IT infrastructure including networks, servers, cloud environments, and security systems. Ensure high availability, reliability, and security of all IT services across multiple campuses. Lead IT service management and ensure timely resolution of technical issues.

Educational Technology

Lead the management, implementation, and support of educational technology platforms, learning management systems, and digital learning tools. Work closely with academic leadership to enhance technology-enabled teaching and learning.

Enterprise Systems (ERP)

Manage and optimize school ERP systems, CRM platforms, EdTech systems, and cloud systems. Ensure integration and automation across enterprise systems.

Cybersecurity Governance

Manage and optimize IT governance frameworks, cybersecurity policies, and compliance standards. Manage and optimize business continuity and disaster recovery strategies to protect organizational data and systems.

Project & Vendor Management

Lead major technology implementation projects across the organization. Manage relationships with vendors, service providers, and technology partners. Oversee procurement processes including RFPs, vendor evaluation, and contract negotiations.

Budget & Resource Management

Develop and manage the IT budget ensuring cost‑effective investments in technology. Optimize IT resources and maintain financial accountability for technology initiatives.

Team Leadership

Lead and mentor the IT team across multiple locations. Promote professional development, knowledge sharing, and innovation within the team.

Qualifications

• Education: Bachelor’s or Master’s degree in Information Technology, Computer Science, or a related discipline.
• Experience: 10+ years of progressive IT leadership experience, preferably in education or multi‑site organizations. Proven experience managing enterprise IT operations and digital transformation initiatives. Experience supporting multi‑location environments with large user bases.
• Technical expertise: Enterprise IT infrastructure and architecture; cloud platforms (Microsoft 365, Google Workspace, AWS or equivalent); ERP and enterprise management systems; cybersecurity frameworks and IT governance; network infrastructure and systems administration; data analytics and reporting systems.

Key Competencies

• Strategic leadership and innovation.
• Stakeholder engagement and collaboration.
• Vendor and contract management.
• Project and program management.
• Financial planning and budget management.
• Strong analytical and problem‑solving skills.
• Excellent communication and leadership abilities.

Preferred Qualifications

• ITIL certification or similar IT service management certification.
• Experience with education technology ecosystems.
• Experience supporting international school environments.