Team Leader, IT Infrastructure & Cloud

Experience; Oman; On-site; OMR 90,000 - 150,000; Full time

Job summary

Experience seeks a seasoned Team Leader for IT Network & Infrastructure to drive enterprise IT services across on-prem, cloud, and hybrid environments. You will lead infrastructure, networking, and service desk functions, ensuring high availability, security, and DR readiness, while guiding vendors and internal teams with a strong governance mindset.

You will shape IAM, virtualization, and data center strategies, align with business objectives, and mentor a cross-functional IT team in a

Qualifications

• Bachelor-level engineering or related IT degree.
• Strong leadership with multi-team oversight.
• ITIL-based incident, change and service management.

Responsibilities

• Lead and govern IT Infrastructure, Network and Service Desk.
• Ensure high availability, security, and DR readiness across on-prem, cloud, and hybrid setups.
• Define SLAs, manage vendors, and drive end-user experience.
• Oversee IAM, virtualization, storage, and data center ops.
• Coordinate across stakeholders and senior management.
• Ensure regulatory compliance and best-practice IT governance.

Skills

IT infrastructure

Team leadership

ITIL practices

Vendor management

Stakeholder engagement

Strategic thinking

Communication

Education

Bachelor of Technology/Engineering (Electronics/Telecommunication)

Tools

VMware

Azure AD/Entra ID

Windows/Linux

SAN/NAS/Tape

Backup technologies

Job description

Education Bachelor of Technology/Engineering(Electronics/Telecomunication)

Category Information Technology

The Team Leader, IT Network & Infrastructure is responsible for leading and governing IT Infrastructure, IT Network, and IT Service Desk functions, ensuring secure, reliable, and high-performing enterprise IT services across on-premises, cloud, and hybrid environments. The role drives availability, scalability, and disaster recovery readiness while ensuring efficient end-user support, seamless connectivity, and continuity of business-critical operations.

The position will act in accordance with the OQ8 s Mission, Vision, Values & Strategies, as well as, policies, guidelines and standards, supported by an IT Technology platform, HSE standards, Omani s government & other legal justifications, and best international practices in consonance with national objectives.

Infrastructure & Cloud:

• Lead the architecture, design, and operations of enterprise infrastructure across on-premises, cloud, and hybrid environments, ensuring scalability, security, high availability, and disaster recovery readiness.

Identity & Security:

• Oversee identity and access management (AD, Azure AD/Entra ID), ensuring secure, compliant access control and governance across all platforms.
• Manage compute, virtualization (VMware), storage, and data center technologies, including capacity planning, lifecycle management, and performance optimization.

Backup & Disaster Recovery:

• Ensure robust backup, recovery, and disaster recovery capabilities aligned with RPO/RTO targets, including regular testing and compliance with regulatory requirements.

Networking:

• Oversee enterprise network infrastructure, ensuring resilient, secure, and high-performing connectivity across all environments.

Operating Systems & Platforms:

• Manage Windows and Linux environments, supporting performance, patching, and hybrid platforms including containers where applicable.

Service Desk & IT Operations:

• Lead IT Service Desk operations, ensuring efficient incident and request management, high service quality, SLA compliance, and a strong end-user experience.
• Act as the technical escalation point, manage vendors and service providers, define SLAs and operational models, and ensure successful delivery of infrastructure initiatives.

The Team Leader, IT Network & Infrastructure is responsible for leading and governing IT Infrastructure, IT Network, and IT Service Desk functions, ensuring secure, reliable, and high-performing enterprise IT services across on-premises, cloud, and hybrid environments. The role drives availability, scalability, and disaster recovery readiness while ensuring efficient end-user support, seamless connectivity, and continuity of business-critical operations.

The position will act in accordance with the OQ8 s Mission, Vision, Values & Strategies, as well as, policies, guidelines and standards, supported by an IT Technology platform, HSE standards, Omani s government & other legal justifications, and best international practices in consonance with national objectives.

Infrastructure & Cloud:

• Lead the architecture, design, and operations of enterprise infrastructure across on-premises, cloud, and hybrid environments, ensuring scalability, security, high availability, and disaster recovery readiness.

Identity & Security:

• Oversee identity and access management (AD, Azure AD/Entra ID), ensuring secure, compliant access control and governance across all platforms.

Virtualization & Data Center:

• Manage compute, virtualization (VMware), storage, and data center technologies, including capacity planning, lifecycle management, and performance optimization.

Backup & Disaster Recovery:

• Ensure robust backup, recovery, and disaster recovery capabilities aligned with RPO/RTO targets, including regular testing and compliance with regulatory requirements.

Networking:

• Oversee enterprise network infrastructure, ensuring resilient, secure, and high-performing connectivity across all environments.

Operating Systems & Platforms:

• Manage Windows and Linux environments, supporting performance, patching, and hybrid platforms including containers where applicable.

Service Desk & IT Operations:

• Lead IT Service Desk operations, ensuring efficient incident and request management, high service quality, SLA compliance, and a strong end-user experience.

Governance & Vendor Management:

• Act as the technical escalation point, manage vendors and service providers, define SLAs and operational models, and ensure successful delivery of infrastructure initiatives.

Key interactions

• Internal: Corporate Services and all OQ8 Functions
• External: Staffing specialized Contractors, Vendors & Suppliers

Notable Working Conditions. Office environment, intensive computer screen use, sporadic visits to operation site.

Desired Candidate Profile

• Minimum 10+ years in IT infrastructure within large enterprise setup. Experience in Oil & Gas sector is good to have, or relevant Field
• 5+ years in a senior/lead role covering data centre, cloud/hybrid, identity, networking, virtualization, storage, and HA/DR ready environments.
• Proven experience designing and operating highly available, resilient infrastructure aligned to RPO/RTO targets.
• Hands on expertise in Microsoft AD/Azure AD, VMware, Azure IaaS, SAN/NAS/Tape, Networking, Windows & Linux, and Enterprise Backup.
• Experience leading teams, managing multiple vendors, and supporting 24 7 mission critical services.
• IT Service Management Experience(ITIL-based): Applying basic ITIL processes (incident, request, change), to managing service performance and SLAs, and ultimately leading and optimizing end-to-end IT service delivery aligned with business objectives.
• Strong people leadership and team management capability.
• Clear, confident communication and stakeholder engagement across technical and business teams.
• Strategic and analytical thinker with sound commercial awareness.
• Ability to lead multiple initiatives in complex, 24 7 operational environments.
• Strength in relationship building, cross functional collaboration, and vendor interaction.
• Effective business and process analysis translating requirements into infrastructure outcomes.
• Excellent problem solving, organization, and decision making skills under pressure.
• Strategic leadership
• Strong in Building IT infrastructure.
• High availability and disaster recovery mindset.
• Strong analytical and problem-solving ability.Ability to operate in complex enterprise and shared services environments.
• Excellent communication and stakeholder engagement.
• Infrastructure project delivery and execution (planning, coordination, delivery).
• Structured systems analysis and infrastructure design.
• Data centre and advanced infrastructure technical depth.
• Contract and vendor management (review, governance, delivery oversight).
• Quality driven execution with adherence to IT best practices and accuracy.