Cluster Sales Manager

IntercityHotel Muscat; Muscat; On-site; OMR 15,000 - 25,000; Full time

Job summary

IntercityHotel Muscat is seeking a Cluster Sales Manager to drive revenue and market share for its Muscat properties. This full-time, on-site role focuses on developing key corporate, government and travel trade accounts through proactive sales calls and client visits.

You will prepare proposals, contracts and rate agreements, collaborate with revenue management and marketing to optimize pricing and channels, and monitor sales performance with regular reports and forecasts.

Qualifications

• Strong experience in hotel or hospitality sales, including corporate/government/leisure accounts.
• Proficiency in account management, business development, and negotiation to close deals.
• Knowledge of revenue management, pricing strategies, and distribution channels.
• Excellent communication, presentation, and interpersonal skills in multicultural environments.
• Ability to work on-site and collaborate with cross-functional teams.
• Experience with sales reporting, forecasting, and CRM systems.
• GCC/Middle East market experience is advantageous; English fluency is required.

Responsibilities

• Identify and develop new business opportunities and manage key corporate, government, and travel trade accounts.
• Conduct regular sales calls and client visits.
• Prepare proposals, contracts, and rate agreements.
• Collaborate with revenue management and marketing to optimize pricing and promotions.
• Monitor sales performance and prepare reports and forecasts.
• Participate in networking events, trade shows, and familiarization trips to strengthen brand presence.
• Coordinate with operations to ensure guest satisfaction and fulfill account commitments.

Skills

Hotel sales

Account management

Business development

Negotiation

Revenue management

Pricing strategy

Distribution channels

CRM systems

Cross-functional

English fluency

Education

Bachelor’s degree in Business/Hospitality/Marketing

Job description

Key Responsibilities

The Cluster Sales Manager is a full-time on-site role based in Muscat responsible for driving revenue and market share for IntercityHotel Muscat Bawshar Nizwa Salalah. Day-to-day activities include identifying and developing new business opportunities managing key corporate government and travel trade accounts and conducting regular sales calls and client visits. The role oversees the preparation of proposals contracts and rate agreements and collaborates with revenue management and marketing teams to optimize pricing promotions and distribution channels. The Cluster Sales Manager monitors sales performance prepares reports and forecasts and participates in networking events trade shows and familiarization trips to strengthen brand presence and client relationships Close cooperation with the operations team is required to ensure guest expectations are met and account commitments are fulfilled.

Qualifications

• Strong experience in hotel or hospitality sales, including managing corporate, government, and leisure accounts.
• Proficiency in account management, business development, and negotiation, with the ability to close deals and maintain long-term partnerships.
• Knowledge of revenue management principles, pricing strategies, and distribution channels relevant to the hotel industry.
• Excellent communication, presentation, and interpersonal skills, with the ability to work effectively in a multicultural environment.
• Solid organizational and analytical abilities, including experience with sales reporting, forecasting, and use of CRM or sales systems.
• Demonstrated capacity to work on-site, handle multiple priorities, and collaborate with cross-functional teams.
• Previous experience in the GCC or Middle East market is an advantage; fluency in English is required, and additional languages are beneficial.
• Bachelor’s degree in Business, Hospitality Management, Marketing, or a related field, or equivalent professional experience.