Sales Manager

IHG Hotels & Resorts; Muscat; On-site; OMR 17,302 - 23,070; Full time

Benefits offered by this job

Full uniform

Impressive room discounts

Training programs

Job summary

IHG Hotels & Resorts is seeking a Sales Manager for Crowne Plaza Muscat OCEC to drive revenue growth through strategic initiatives and strong client relationships. The role demands successful sales strategies to maximize hotel occupancy and profitability, along with impeccable service standards.

The ideal candidate should have a Bachelor’s degree, 5-7 years of sales experience in 5-star hotels, and excellent skills in communication and negotiation. Join us and be a part of our global family, enjoying competitive salary and benefits.

Qualifications

• 5-7 years of sales experience in 5-star hotels.
• Strong knowledge of the local and regional market.
• Excellent communication, negotiation, and interpersonal skills.

Responsibilities

• Develop and implement effective sales strategies.
• Identify and pursue new business opportunities.
• Build and maintain relationships with corporate clients and stakeholders.
• Conduct sales calls and client presentations.
• Monitor market trends and competitor activity.

Skills

Sales experience in 5 star hotels

Communication skills

Negotiation skills

Interpersonal skills

Knowledge of MICE segments

Education

Bachelor’s degree in Business Administration or Hospitality Management

Tools

CRM systems

Microsoft Office applications

Job description

The Sales Manager at Crowne Plaza Muscat OCEC is responsible for driving revenue growth by identifying new business opportunities, maintaining strong client relationships, and executing strategic sales initiatives. This role focuses on maximizing hotel occupancy, meetings and events bookings, and overall profitability while maintaining high service standards aligned with the brand.

YOUR DAY-TO-DAY:

• Develop and implement effective sales strategies to achieve revenue targets across corporate, leisure, and MICE segments.
• Identify and pursue new business opportunities locally and internationally.
• Build and maintain strong relationships with corporate clients, travel agencies, event planners, and key stakeholders.
• Conduct sales calls, site inspections, and client presentations to promote hotel facilities and services.
• Collaborate with the marketing team to create promotional campaigns and packages.
• Monitor market trends, competitor activity, and customer feedback to adjust strategies accordingly.
• Prepare sales forecasts, budgets, and regular performance reports.
• Negotiate contracts, rates, and agreements to maximize profitability.
• Coordinate closely with operations teams to ensure seamless delivery of guest experiences.
• Represent the hotel at trade shows, networking events, and industry functions.

WHAT WE NEED FROM YOU:

• Bachelor’s degree in Business Administration, Hospitality Management, or a related field.
• Minimum 5-7 years of sales experience in 5 star hotels.
• Strong knowledge of the local and regional market, including corporate and MICE segments.
• Strong background of MICE is an added advantage.
• Excellent communication, negotiation, and interpersonal skills.
• Proven ability to meet or exceed sales targets.
• Proficiency in CRM systems and Microsoft Office applications.
• Fluency in English; additional languages are an advantage.

WHAT YOU CAN EXPECT FROM US:

We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work-life – including a full uniform, impressive room discounts, and some of the best training in the business.

IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.

IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well – both inside and outside of work – and through our well-being framework, we are committed to supporting well-being in your health, lifestyle, and workplace.

So, join us and you’ll become part of our ever-growing global family.

Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.