Client Manager

GBM; Muscat; On-site; OMR 18,000 - 32,000; Full time

Job summary

GBM Oman is seeking a Client Manager to lead client sales efforts, foster strategic relationships, and drive revenue growth across key accounts.

The role requires strong negotiation, leadership, and market insight, with a track record of meeting targets and collaborating with marketing and product teams to expand the client base.

Qualifications

• Bachelor’s degree in Business, Marketing, or related field; Master’s preferred.
• 7+ years of client sales experience; at least 4+ years in senior leadership.
• Strong understanding of sales strategies, techniques, and market dynamics.
• Excellent communication, negotiation, and interpersonal skills.
• Results-oriented with a track record of meeting/exceeding targets.
• Familiarity with relevant industry software and tools.

Responsibilities

• Build and maintain relationships with key clients and ensure satisfaction.
• Develop and implement sales strategies to drive revenue growth.
• Identify and pursue new client acquisitions.
• Develop retention strategies for long-term loyalty.
• Cross-sell and upsell products or services with internal teams.
• Conduct market research to stay informed on trends and competitors.
• Prepare and deliver sales presentations to prospective clients.
• Lead contract negotiations with favorable terms.
• Provide accurate sales forecasts and reports.
• Collaborate with sales and marketing to align strategies.
• Gather and analyze customer feedback to improve offerings.
• Provide leadership to client sales teams.

Skills

Sales strategies

Client relationships

Negotiation

Communication

Interpersonal skills

Education

Bachelor’s degree in Business/Marketing or related field

Master’s degree is a plus

Tools

CRM software

Job description

Client Manager

GBM Oman

Job Summary

Client Sales Senior Professional at GBM plays a key role in fostering and expanding client relationship, driving sales strategies, building strong relationships with GBM clients, and contributing to the growth and success of GBM business.

Job Description

• Build and maintain strong relationships with key clients, understanding their technology needs and ensuring satisfaction.
• Develop and implement effective sales strategies to achieve revenue growth and business targets.
• Identify and pursue opportunities for new client acquisitions, expanding the client base.
• Develop and implement retention strategies to ensure long-term satisfaction and loyalty of key clients.
• Collaborate with internal teams to cross-sell and upsell products or services to existing clients.
• Conduct market research and analysis to stay informed about industry trends and competitor activities.
• Prepare and deliver compelling sales presentations to prospective clients, showcasing the value of our offerings.
• Lead contract negotiations, ensuring favorable terms for both the client and the company.
• Provide accurate sales forecasts and reports to contribute to strategic decision-making.
• Collaborate with sales and marketing teams to align strategies and achieve collective goals.
• Gather and analyze customer feedback to continually improve products and services.
• Provide leadership and guidance to client sales teams.

Qualification & Skill

• Bachelor’s degree in Business, Marketing, or a related field; Master’s degree is a plus.
• 7 years of experience in client sales, with a minimum of [4+] years in a senior sales leadership role.
• Strong understanding of sales strategies, techniques, and market dynamics.
• Excellent communication, negotiation, and interpersonal skills.
• Results-oriented with a track record of meeting and exceeding sales targets.
• Familiarity with relevant industry software and tools.

Core Competencies

• Teamwork with Organization / Function
• Communication
• Solution Selling strategies and techniques
• Business Performance
• Developing value proposition
• Negotiation (internal functions or external customers)
• Prospecting, qualifying and Closing sales leads
• Leverage Sales Tools, Data & Analytics
• Social Media Engagement (LinkedIn/Twitter/Instagram etc)
• Leadership/Authority
• Motivational Management
• Balanced Risk Taking
• Enable Reportees to act