Client Manager

Gulf Business Machines (GBM); Muscat; On-site; OMR 18,000 - 34,000; Full time

Job summary

GBM Oman is seeking a Client Sales Senior Professional to build and expand relationships with key clients, driving sales strategies and aligning offerings with customer needs. You will lead negotiations, forecast sales, identify new opportunities, and mentor client sales teams while collaborating with marketing and internal teams to maximize growth.

The role requires a strong background in business development, exceptional communication, and a track record of meeting sales targets in a dynamic

Qualifications

• Bachelor's degree in Business or Marketing required.
• 7+ years in client sales with senior leadership experience.
• Strong communication and negotiation skills.
• Familiarity with CRM software and sales tools.

Responsibilities

• Build and maintain strong relationships with key clients and understand their needs.
• Develop and implement sales strategies to achieve revenue growth and targets.
• Identify opportunities for new client acquisitions and expand the client base.
• Develop retention strategies to ensure long-term client satisfaction and loyalty.
• Collaborate with internal teams to cross-sell and upsell products or services.
• Conduct market research to stay informed about industry trends and competition.
• Prepare and deliver persuasive sales presentations to prospective clients.
• Lead contract negotiations with favorable terms for client and company.
• Provide accurate sales forecasts and reports for strategic decisions.
• Collaborate with sales and marketing to align strategies and goals.
• Glean customer feedback to continually improve products and services.
• Provide leadership and guidance to client sales teams.

Skills

Sales strategy development

Client relationship management

Negotiation skills

Communication skills

Interpersonal skills

Team leadership

Market analysis

Education

Bachelor's degree in Business, Marketing, or related field

Master’s degree (preferred)

Tools

CRM software

Job description

Client Sales Senior Professional at GBM plays a key role in fostering and expanding client relationship, driving sales strategies, building strong relationships with GBM clients, and contributing to the growth and success of GBM business.

Job Description

• Build and maintain strong relationships with key clients, understanding their technology needs and ensuring satisfaction.
• Develop and implement effective sales strategies to achieve revenue growth and business targets.
• Identify and pursue opportunities for new client acquisitions, expanding the client base.
• Develop and implement retention strategies to ensure long-term satisfaction and loyalty of key clients.
• Collaborate with internal teams to cross-sell and upsell products or services to existing clients.
• Conduct market research and analysis to stay informed about industry trends and competitor activities.
• Prepare and deliver compelling sales presentations to prospective clients, showcasing the value of our offerings.
• Lead contract negotiations, ensuring favorable terms for both the client and the company.
• Provide accurate sales forecasts and reports to contribute to strategic decision-making.
• Collaborate with sales and marketing teams to align strategies and achieve collective goals.
• Gather and analyze customer feedback to continually improve products and services.
• Provide leadership and guidance to client sales teams.

Qualification & Skill

• Bachelor’s degree in Business, Marketing, or a related field; Master’s degree is a plus.
• 7 years of experience in client sales, with a minimum of [4+] years in a senior sales leadership role.
• Strong understanding of sales strategies, techniques, and market dynamics.
• Excellent communication, negotiation, and interpersonal skills.
• Results-oriented with a track record of meeting and exceeding sales targets.
• Familiarity with relevant industry software and tools.

Core Competencies

• Teamwork with Organization / Function
• Communication
• Solution Selling strategies and techniques
• Business Performance
• Negotiation (internal functions or external customers)
• Prospecting, qualifying and Closing sales leads
• Social Media Engagement (LinkedIn/Twitter/Instagram etc)
• Leadership/Authority
• Motivational Management
• Balanced Risk Taking
• Enable Reportees to act

HSE Requirements

Collaborate with HSE teams to implement safety controls, manage hazardous materials, and mitigate impacts.
Promote a culture of safety within engineering teams, ensuring that all projects prioritize the well-being of employees and the environment.
Reports on progress/issues to HSE focal point
Provide administrative support to the Health, Safety, and Environment (HSE) department. Maintain and organize HSE documentation, including records of incidents, audits, and training sessions.
Support HSE focal point for all types of emergencies

About GBM Oman

GBM Oman is a 100% Omani-owned company with more than 35 years of experience. Originally formed with a team of 3 - today, we have grown to more than 113 highly skilled professionals from 13 countries of which 45% are Omanis. We have nurtured partnerships with the world’s leading technology companies & invested in a talented, skilled workforce to implement solutions that cater to our customer-specific, complex & diverse business needs. Drawing on three decades of knowledge and success, GBM Oman has an exceptional depth of experience in managing Enterprise and Mission Critical systems. Today we have more than 250 customers in public and private sectors across a wide range of verticals such as Government, Oil & Gas, Security & Defense, Banking & Financial Services, Health, Education, Media, and logistics. Located in Muscat, Al Qurum most prestigious business district-, equipped home to consultants, services, technical, sales and after-sales support teams, providing round-the-clock support and services to our customers.