Category Manager

Talabat Holding; Muscat; On-site; OMR 23,000 - 35,000; Full time

Job summary

Talabat Holding seeks a Category Manager to drive the tMart grocery ecosystem, including 30-minute delivery at hypermarket prices. You will own assortments, pricing, and promotions, while coordinating with regional teams and suppliers to optimize margin and performance.

You will lead cross-functional teams, manage stakeholder expectations, and bring analytical rigor to category decisions, with strong communication in English and Arabic.

Qualifications

• 5+ years of experience in progressive development and management of multiple product categories in large retailers (FMCG).
• Built teams and led cross-functional projects at scale.
• Very detail-oriented, structured, and able to prioritize effectively.

Responsibilities

• Own category management for assortments, pricing, offers and supply.
• Monitor sales, gross margin, profit and loss in line with commercial strategy.
• Ensure implementation of strategy and pricing guidelines; collaborate with Ops on flows and templates.
• Review issues with local suppliers and manage supplier relationships.
• Define local assortment and integrate basic assortment for departments/categories.
• Provide information on products/quantities for international/regional contracts.
• Negotiate with local suppliers on cost price, discounts, rebates and terms.
• Price items according to guidelines and PL/Imported items.
• Coordinate promotions and develop country promo calendar; ensure effective execution.
• Analyze market prices and local competitors; contribute to promotional insights.

Skills

Leadership

Cross-functional collaboration

Analytical thinking

Communication skills

Stakeholder management

English & Arabic

Attention to detail

Problem-solving

Job description

Talabat is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.

Job Description

ROLE SUMMARY

We’re looking for a Category Manager to join the team and focus on growing our own Grocery Store “tMart”, which is the region’s first cloud store concept offering 30-minute delivery of groceries at hypermarket prices. The service has expanded rapidly across Kuwait, UAE, Qatar, Jordan, Bahrain, Egypt, Oman and Iraq!

WHAT’S ON YOUR PLATE?

• Full Ownership over the category management role in terms of Assortments, Pricing, Offers and Supply.
• Responsible for monitoring economic performance of the assigned departments /categories across sales, gross margin, profit and loss and consistency with the company's commercial strategy.
• Ensuring proper implementation of the commercial strategy and strategic guidelines, including categories plan and pricing strategy.
• Providing input to the Ops team flows, adjacencies, tools and templates, fixtures, etc.
• Reviewing and resolving any issues with local suppliers.
• Assortment:
• Ensuring cost efficiency across our consumers that meets their needs/wants.
• Defining and maintaining the local assortment and integrating the basic assortment for the department/categories.
• Providing regional teams with information regarding products and quantities needed for international and regional contracts.
• Selecting local suppliers, negotiating and purchasing in line with expected needs guided by standards such as cost price, discounts, rebates, payment terms, discounts, etc.
• Price:
• Pricing the items based on pricing guidelines and recommended prices for PL/Imported items.
• Collecting market prices and conducting country price audits.
• Promos:
• Identifying local promo products and pricing each item and submitting forecasting/relevant reordering information to replenishment.
• Developing the country promotion calendar.
• Following up and ensuring effective execution of all activities required for each promotional event.
• Analysing and providing inputs for more effective promotional activities such as consumer preferences, local competitors and trends.

Qualifications

WHAT DID WE ORDER?

• You have at least 5+ years of experience in progressive development and management of multiple product categories, matured by working for large retailers (FMCG), in an international setting.
• You have built teams and led cross-functional projects at scale.
• You are very detail-oriented, structured and know how to prioritize -- you consider yourself as someone who delivers solutions and not bottlenecks to be solved.
• You are willing to do anything necessary for the project to succeed, including working on the warehouse floor when you are short staffed to make a customer delivery, or to take customer calls. No job is too insignificant, no detail is too small for you.
• You are able to interact with senior-level executives and can manage the expectations of multiple stakeholders. You are someone energized by the unknown and look forward to learning each day on the job. You have excellent analytical and communication skills, and always like to be hands-on with several tools.
• You have excellent analytical and communication skills, and always like to be hands-on with several tools.
• Additionally, you have robust interpersonal and intercultural skills. You can inspire several teams and stakeholders to rally behind a mission.
• Language skills: Fluent English and Arabic would be highly advantageous.