Category Manager

Delivery Hero; Muscat; On-site; OMR 24,000 - 36,000; Full time

Job summary

Talabat, part of Delivery Hero, seeks a Category Manager to lead the category management for its tMart grocery cloud store, enabling 30-minute delivery at hypermarket prices across the region.

You will own assortments, pricing, offers and supply, monitor performance, collaborate with regional teams, and partner with suppliers to optimize local categories. The role demands strong analytics, hands-on execution, and cross-functional leadership.

Qualifications

• 5+ years in progressive development and management of multiple product categories in FMCG
• Led cross-functional teams and projects at scale
• Detail-oriented, structured, and able to prioritize to deliver solutions
• Willing to work across operations, including warehouse floor and calls
• Excellent analytical and communication skills with hands-on use of multiple tools
• Strong intercultural skills; able to inspire diverse teams
• Fluent English; Arabic is highly advantageous

Responsibilities

• Own category management including assortments, pricing, offers, and supply.
• Monitor sales, gross margin, and P&L aligned with commercial strategy.
• Implement pricing guidelines and strategic category plans.
• Provide input to operations on flows, tools, and templates.
• Review and resolve supplier issues locally.
• Define and maintain local assortment and coordinate with regional teams.
• Price items per guidelines and conduct country price audits.
• Identify local promos and manage forecasting/reordering.
• Develop country promo calendar and ensure execution.
• Analyze market trends and local competition.

Skills

Category management

Team leadership

Analytical skills

Communication skills

Stakeholder management

English language

Intercultural skills

Job description

Talabat is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.

Job Description

ROLE SUMMARY

We’re looking for a Category Manager to join the team and focus on growing our own Grocery Store “tMart”, which is the region’s first cloud store concept offering 30-minute delivery of groceries at hypermarket prices. The service has expanded rapidly across Kuwait, UAE, Qatar, Jordan, Bahrain, Egypt, Oman and Iraq!

WHAT’S ON YOUR PLATE?

• Full Ownership over the category management role in terms of Assortments, Pricing, Offers and Supply.
• Responsible for monitoring economic performance of the assigned departments /categories across sales, gross margin, profit and loss and consistency with the company's commercial strategy.
• Ensuring proper implementation of the commercial strategy and strategic guidelines, including categories plan and pricing strategy.
• Providing input to the Ops team flows, adjacencies, tools and templates, fixtures, etc.
• Reviewing and resolving any issues with local suppliers.

Assortment:

• Ensuring cost efficiency across our consumers that meets their needs/wants.
• Defining and maintaining the local assortment and integrating the basic assortment for the department/categories.
• Providing regional teams with information regarding products and quantities needed for international and regional contracts.
• Selecting local suppliers, negotiating and purchasing in line with expected needs guided by standards such as cost price, discounts, rebates, payment terms, discounts, etc.

Price:

• Pricing the items based on pricing guidelines and recommended prices for PL/Imported items.
• Collecting market prices and conducting country price audits.

Promos:

• Identifying local promo products and pricing each item and submitting forecasting/relevant reordering information to replenishment.
• Developing the country promotion calendar.
• Following up and ensuring effective execution of all activities required for each promotional event.
• Analysing and providing inputs for more effective promotional activities such as consumer preferences, local competitors and trends.

Qualifications

WHAT DID WE ORDER?

• You have at least 5+ years of experience in progressive development and management of multiple product categories, matured by working for large retailers (FMCG), in an international setting.
• You have built teams and led cross-functional projects at scale.
• You are very detail-oriented, structured and know how to prioritize -- you consider yourself as someone who delivers solutions and not bottlenecks to be solved.
• You are willing to do anything necessary for the project to succeed, including working on the warehouse floor when you are short staffed to make a customer delivery, or to take customer calls. No job is too insignificant, no detail is too small for you.
• You are able to interact with senior-level executives and can manage the expectations of multiple stakeholders. You are someone energized by the unknown and look forward to learning each day on the job. You have excellent analytical and communication skills, and always like to be hands-on with several tools.
• You have excellent analytical and communication skills, and always like to be hands-on with several tools.
• Additionally, you have robust interpersonal and intercultural skills. You can inspire several teams and stakeholders to rally behind a mission.
• Language skills: Fluent English and Arabic would be highly advantageous.

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