Assistant Manager

Aster DM Healthcare; Muscat; On-site; OMR 15,000 - 21,000; Full time

Job summary

Aster DM Healthcare in Muscat seeks an Assistant Manager to support daily operations, coordinate departmental workflows, and ensure service delivery meets regulatory standards. This on-site role requires supervising team members, tracking performance, and preparing reports to drive improvements.

The ideal candidate holds a Bachelor's in Healthcare Management or Business Administration, with experience in hospitals or clinics, and a strong focus on patient-centered service and teamwork.

Qualifications

• Demonstrated ability to supervise operations and teams in a healthcare or service setting.
• Strong communication and stakeholder management with multidisciplinary teams.
• Experience with data analysis, reporting, and using healthcare information systems.
• Knowledge of healthcare processes, quality standards, and regulatory requirements.
• Bachelor’s degree in Healthcare Management or related field; Master’s beneficial.
• Prior experience in an assistant manager or similar leadership role in hospitals/clinics.
• Commitment to patient-centered service and ethical practice.

Responsibilities

• Supervise and guide team members to ensure smooth daily operations.
• Coordinate departmental workflows and allocate workloads effectively.
• Track performance metrics and prepare regular reports for management.
• Assist in planning and implementing process improvements.
• Collaborate with clinical, administrative, and support teams to enhance efficiency and patient experience.

Skills

Operations supervision

Team coordination

Workload prioritization

Communication

Stakeholder management

Data analysis

Report preparation

Healthcare quality standards

Education

Bachelor’s degree in Healthcare Management

MBA / Master’s degree (advantage)

Tools

Healthcare information systems

Office productivity tools

Job description

Company Description Aster DM Healthcare is a leading healthcare enterprise in the Middle East, operating more than 400 medical establishments, including hospitals, clinics, pharmacies, and diagnostic centers across the GCC and wider MENA region. Headquartered in Dubai, the organization delivers a full spectrum of healthcare services supported by educational institutions, healthcare management, and support systems. With over 19,000 team members and multiple JCI-accredited facilities, Aster DM Healthcare is committed to clinical excellence, patient safety, and quality care. The group continues to invest in advanced developments and innovative initiatives, aiming to define new standards in healthcare and build a healthier future for communities. Each business vertical reflects a focus on service, integrity, and continuous improvement.

Role Description The Assistant Manager role at Aster DM Healthcare is a full-time, on-site position based in Muscat. The Assistant Manager supports daily operational activities, coordinates departmental workflows, and helps ensure that service delivery meets organizational standards and regulatory requirements. This role involves supervising and guiding team members, tracking performance metrics, preparing reports, and assisting with planning and implementation of process improvements. The Assistant Manager collaborates closely with clinical, administrative, and support teams to enhance efficiency, patient experience, and resource utilization. Responsibilities also include maintaining documentation, managing stakeholder communication, and participating in training, audits, and quality initiatives as needed.

Qualifications

• Demonstrated ability in operations supervision, team coordination, and workload prioritization in a healthcare or service environment.
• Strong skills in communication, stakeholder management, and relationship building with multidisciplinary teams.
• Competence in data analysis, report preparation, and use of office productivity tools and healthcare information systems.
• Knowledge of healthcare processes, quality standards, and basic regulatory and compliance requirements.
• Bachelor’s degree in Healthcare Management, Business Administration, or a related field; a relevant master’s degree is an advantage.
• Prior experience in an assistant manager or comparable leadership role, preferably within hospitals, clinics, or similar settings.
• Proven problem-solving abilities, attention to detail, and commitment to patient-centered service and ethical practice.
• Willingness to work on-site in Muscat and collaborate in a diverse, fast-paced, and performance-driven environment.