Assistant Catering Supervisor

Al Manara Facilities Managerment LLC; Muscat; On-site; OMR 15,000 - 21,000; Full time

Job summary

Al Manara Facilities Managerment LLC is seeking an experienced shift supervisor for our canteen operations in Oman. You will lead the floor team, ensure meals are safe, well presented and served on time, and help grow the canteen business by keeping customers happy.

You will monitor daily operations, supervise training, coordinate staff rotas, and ensure HACCP compliance and hygiene records. A strong background in catering and staff leadership is essential.

Qualifications

• Minimum 10–15 years in catering, canteen or food service operations with 5+ years in supervision or team leadership.
• Experience in contract, industrial or corporate catering in Oman or GCC is a strong advantage.
• Diploma or certificate in Hospitality, Catering or F&B Management preferred.
• Food safety/HACCP certification (or willingness to obtain) and health card/food handler certificate.
• Good knowledge of portion control, stock management and kitchen hygiene.
• Ability to lead a multicultural team and stay calm during peak service.
• Proficiency in English; Arabic is an advantage.
• Basic computer skills (Excel, Word, email).
• Willingness to work shifts, weekends and public holidays.

Responsibilities

• Lead the floor shift team to ensure meals are safe, well presented, and served on time.
• Monitor day-to-day canteen operations and maintain service standards.
• Help supervise training and development of catering operatives and service staff.
• Assign duties, monitor performance and coordinate staff rotas and shift coverage.
• Oversee food presentation, portion sizes, menu design and service delivery standards.
• Assist with basic food preparation and setting up facilities.
• Manage inventory and place orders with suppliers; track stock levels.
• Ensure HACCP and hygiene records are up to date.

Skills

Leadership and people management

Stock management

Food safety and HACCP

English proficiency

Team motivation

Communication

Excel/Office

Shift coordination

Education

Diploma in Hospitality/Catering/F&B Management

Tools

Excel

MS Word

Email

Job description

You will lead the shift team on the floor make sure every meal is safe well presented and served on time and help grow the canteen business by keeping our customers happy.

What You Will Do

• Monitor and manage day-to-day canteen operations and make sure agreed service standards are maintained
• Maintain and increase canteen business and customer satisfaction
• Assist in supervising training and developing catering operatives, kitchen assistants and service staff
• Assign daily duties, monitor performance and coordinate staff rotas and shift coverage
• Monitor food presentation, portion sizes, menu design and service delivery standards
• Assist with basic food preparation, setting up furniture, moving equipment and cleaning up when needed
• Help manage food and non-food inventory, place orders with suppliers and track stock levels
• Ensure food safety (HACCP) and hygiene standards are followed and records are kept up to date

Requirements

• 10 - 15 years of experience in catering, canteen or food service operations, including at least 5 years as a supervisor or team leader
• Experience in contract, industrial or corporate catering in Oman or the GCC is a strong advantage
• Diploma or certificate in Hospitality, Catering or F&B Management preferred
• Food safety / HACCP certification (or willing to obtain it) and a valid health card / food handler certificate
• Good knowledge of portion control, stock management and kitchen hygiene
• Able to lead and motivate a multicultural team and stay calm during peak service
• Good English; Arabic is an advantage
• Basic computer skills (Excel, Word, email)
• Flexible to work shifts, weekends and public holidays