Catering Shift Lead: Safe, On-Time Service & Team Growth

Al Manara Facilities Managerment LLC; Muscat; On-site; OMR 15,000 - 21,000; Full time

Job summary

Al Manara Facilities Managerment LLC is seeking an experienced shift supervisor for our canteen operations in Oman. You will lead the floor team, ensure meals are safe, well presented and served on time, and help grow the canteen business by keeping customers happy.

You will monitor daily operations, supervise training, coordinate staff rotas, and ensure HACCP compliance and hygiene records. A strong background in catering and staff leadership is essential.

Qualifications

• Minimum 10–15 years in catering, canteen or food service operations with 5+ years in supervision or team leadership.
• Experience in contract, industrial or corporate catering in Oman or GCC is a strong advantage.
• Diploma or certificate in Hospitality, Catering or F&B Management preferred.
• Food safety/HACCP certification (or willingness to obtain) and health card/food handler certificate.
• Good knowledge of portion control, stock management and kitchen hygiene.
• Ability to lead a multicultural team and stay calm during peak service.
• Proficiency in English; Arabic is an advantage.
• Basic computer skills (Excel, Word, email).
• Willingness to work shifts, weekends and public holidays.

Responsibilities

• Lead the floor shift team to ensure meals are safe, well presented, and served on time.
• Monitor day-to-day canteen operations and maintain service standards.
• Help supervise training and development of catering operatives and service staff.
• Assign duties, monitor performance and coordinate staff rotas and shift coverage.
• Oversee food presentation, portion sizes, menu design and service delivery standards.
• Assist with basic food preparation and setting up facilities.
• Manage inventory and place orders with suppliers; track stock levels.
• Ensure HACCP and hygiene records are up to date.

Skills

Leadership and people management

Stock management

Food safety and HACCP

English proficiency

Team motivation

Communication

Excel/Office

Shift coordination

Education

Diploma in Hospitality/Catering/F&B Management

Tools

Excel

MS Word

Email

Job description

Al Manara Facilities Managerment LLC is seeking an experienced shift supervisor for our canteen operations in Oman. You will lead the floor team, ensure meals are safe, well presented and served on time, and help grow the canteen business by keeping customers happy.

You will monitor daily operations, supervise training, coordinate staff rotas, and ensure HACCP compliance and hygiene records. A strong background in catering and staff leadership is essential.