Area Sales Manager

Apparel Group; As Sudiyah; On-site; OMR 20,000 - 30,000; Full time

Job summary

A leading retail company is seeking a dedicated store manager in Al Buraymi, Oman. The role involves overseeing multiple stores to achieve performance targets, ensuring high levels of customer service, and managing staff recruitment and training. Ideal candidates will have a strong background in retail management, excellent leadership skills, and a commitment to enhancing the overall customer experience. This position offers an opportunity to lead and drive success within a dynamic retail environment.

Qualifications

• Experience in retail management with a focus on customer service.
• Strong communication and decision-making skills.
• Ability to manage and train staff effectively.

Responsibilities

• Oversee recruiting, hiring, and training needs of the store.
• Achieve store sales targets and enhance customer service standards.
• Monitor inventory movement and ensure compliance with company policies.

Skills

Customer service excellence

Team leadership

Sales strategy

Inventory management

Job description

POSITION OBJECTIVE - The position holds responsible for the activities of multiple stores, achieve quantitative measures of performance within stores

• Oversee the recruiting, hiring and training needs of the store, and efficient decision making to enhance the overall performance of the store
• Orient the new employees to Apparel Store Operations
• Achieve company objectives by ensuring the highest levels of customer service are provided by retail staff and ensure they have the skills and support required for maximizing sales
• Represent the brand by maximizing and contributing to the sales within the store through exceptional customer service and retail experience

Key Responsibilities:

• Achieve quantitative measures of performance in the following areas: Units per transaction, Average transaction value, sales per month, sales per square feet, sales turnover, shrinkage control, increase in conversion percentage.
• Set store sales target to maximize the sales and profitability.
• Ensure scheduled staff meetings are conducted on a regular basis.
• Maintain and enhance the standards of customer service at all the stores.
• Adhere and enforce Company SOP, Policies and procedures; loss prevention audit guidelines in all the assigned stores. Also create measures to ensure compliance by all the employees.
• Oversee the implementation and execution of the Visual Merchandising guidelines are followed at all the stores at all times.
• Monitor the inventory movement.
• Recruit and train the staff on sales techniques, customer service, teamwork, and other etiquettes as per the company and brand requirements.
• Evaluate the performance of the employees annually and promote open lines of communication through coaching and motivation.
• Interpret and make decision on operations and visual standards based on store and client’s needs.
• Communicate business drivers, merchandise and quality issues, and other related informatio