Area Sales Manager

Apparel Group; Oman; On-site; OMR 12,000 - 24,000; Full time

Job summary

A leading retail management company in Oman is seeking a Store Manager to oversee the operations of multiple stores. The successful candidate will be responsible for recruiting and training staff, setting sales targets, and ensuring high standards of customer service. This role requires strong leadership skills and a focus on sales optimization. If you have experience in retail management and a passion for customer service, this opportunity is for you.

Qualifications

• Experience in retail management, preferably in a supervisory role.
• Strong understanding of customer service and sales optimization.
• Ability to lead and develop retail staff effectively.
• Knowledge of SOPs and loss prevention.

Responsibilities

• Oversee recruiting, hiring, and training of store staff.
• Achieve performance targets for sales and profitability.
• Maintain high standards of customer service.
• Monitor inventory movement and manage loss prevention.
• Monitor inventory movement and visual merchandising guidelines.

Skills

Leadership skills

Customer service excellence

Strong communication skills

Sales techniques

Retail operations

Visual merchandising

Job description

POSITION OBJECTIVE - The position holds responsible for the activities of multiple stores, achieve quantitative measures of performance within stores.

• Oversee the recruiting, hiring and training needs of the store, and efficient decision making to enhance the overall performance of the store
• Orient the new employees to Apparel Store Operations
• Achieve company objectives by ensuring the highest levels of customer service are provided by retail staff and ensure they have the skills and support required for maximizing sales
• Represent the brand by maximizing and contributing to the sales within the store through exceptional customer service and retail experience

Key Responsibilities

• Achieve quantitative measures of performance in the following areas: Units per transaction, Average transaction value, sales per month, sales per square feet, sales turnover, shrinkage control, increase in conversion percentage.
• Set store sales target to maximize the sales and profitability.
• Ensure scheduled staff meetings are conducted on a regular basis.
• Maintain and enhance the standards of customer service at all the stores.
• Adhere and enforce Company SOP, Policies and procedures; loss prevention audit guidelines in all the assigned stores. Also create measures to ensure compliance by all the employees.
• Oversee the implementation and execution of the Visual Merchandising guidelines are followed at all the stores at all times.
• Monitor the inventory movement.
• Recruit and train the staff on sales techniques, customer service, teamwork, and other etiquettes as per the company and brand requirements.
• Evaluate the performance of the employees annually and promote open lines of communication through coaching and motivation.
• Interpret and make decision on operations and visual standards based on store and client’s needs.
• Communicate business drivers, merchandise and quality issues, and other related informatio