Year-Round Park Reception & Guest Experience Lead

Te Anau Top 10 Holiday Park; Te Anau; On-site; NZD 42,000 - 54,000; Full time

Job summary

Te Anau TOP10 Holiday Park is seeking a dedicated individual for a full-time, year-round reception role in Te Anau, at the doorstep of Fiordland National Park. The position focuses on welcoming guests, handling bookings, and assisting with day-to-day park operations to ensure a smooth guest experience.

The ideal candidate will have strong customer service skills and a genuine interest in tourism, with the flexibility to support a range of park tasks as needed.

Qualifications

• Strong customer service skills required.
• Interest in tourism and guest experience.
• Ability to multitask in a busy hospitality setting.

Responsibilities

• On-selling of trips/activities and memberships
• Use of reservation system
• Cleaning of communal areas / rooms
• Day to day running of the holiday park

Skills

Customer service

Tourism interest

Tools

Reservation system

Job description

Te Anau TOP10 Holiday Park is seeking a dedicated individual for a full-time, year-round reception role in Te Anau, at the doorstep of Fiordland National Park. The position focuses on welcoming guests, handling bookings, and assisting with day-to-day park operations to ensure a smooth guest experience.

The ideal candidate will have strong customer service skills and a genuine interest in tourism, with the flexibility to support a range of park tasks as needed.