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RealNZ seeks a dynamic, engaging team member to welcome guests at Te Anau & Manapouri Visitor Centres. This role blends top-tier customer service with selling Fiordland adventures, guiding guests from inquiry to booking and coordinating check-ins for day and overnight trips.
You will identify sales opportunities, inspire guests to experience our must-see adventures, and ensure smooth operations by managing passenger manifests and collaborating with the operations team.
Be a part of the journey to unveil the natural wonders of Fiordland! We're in search of a dynamic and engaging individual to become the welcoming face of our vibrant Te Anau & Manapouri Visitor Centres. Your role is the gateway to the heart of Fiordland, combining top-tier customer service with the art of inspiring our guests to embark on our 'must-see' and 'must-experience' adventures, infusing every interaction with a touch of passion.
You’ll also work closely with our operations team to ensure smooth check-ins for day and overnight trips departing from Manapouri. If you're ready to merge your sales expertise with the enchantment of Fiordland, join us in crafting unforgettable experiences.
In this role, you will identify and create sales opportunities, making the most of each one to deliver exceptional results. Your enthusiasm will inspire guests to book unforgettable adventures, ensuring they have an extraordinary experience with RealNZ. You'll showcase your expertise in effectively selling our experiences while also managing passenger manifests to ensure smooth operations.
When's the best time to join the Real whānau? Now's good.
We're the conservation business that's enabled by tourism. We're helping the world, one guest at a time, fall in love with conservation. We're inspiring people to leave their places in better conditions than when they found them. We channel a guest-centric approach that fuels our genuine promise to deliver Aotearoa's most unforgettable experiences.
It's our office environment that makes careers at RealNZ more exciting than the regular job. Working for Real could mean you're based anywhere between a secluded island, a scenic fiord, and a snow-capped maunga. Our people, places, and workdays are a great and diverse mixture. It keeps us on our toes and adds value and passion to our work.
Please note that we will be interviewing candidates as they apply, and if the right person is found, we may close the role off to any further applications.
Company RealNZ
Reference # 44796
Posted on 22 Oct 2026
Closes on 11 Nov 2026 17:00
Location(s) Manapouri, Te Anau
Expertise Sales, Contact Centre, Customer Service, Reservations, Reservations/Visitor Centres
Job level(s) Entry/graduate, Experienced
Work type(s) Fixed Term - Full Time, Fixed Term - Part Time