Workplace Administrator - Tauranga East

Oranga Tamariki; Tauranga; On-site; NZD 52,000 - 70,000; Full time

Job summary

The Workplace Administrator at Oranga Tamariki Tauranga East supports the Tauranga East site with a wide range of administrative duties across a busy frontline team. You will coordinate reception, telephony, records, travel and financial tasks, ensuring smooth site operations and high-quality service to tamariki, rangatahi and whānau.

You are highly organised, proactive and capable of building effective relationships with stakeholders, while maintaining accurate records in CYRAS and other

Qualifications

• Proven experience providing administrative support.
• Strong Microsoft Office skills (Word, Outlook, Excel, PowerPoint).
• Excellent written and verbal communication with attention to detail.
• Ability to prioritise, multitask and meet deadlines.

Responsibilities

• Provide administrative support across Family Group Conferences, court, assessments and casework workflows.
• Maintain accurate records in CYRAS and other information systems.
• Coordinate reception, telephony and visitor management services.
• Support financial administration, invoicing and reconciliation activities.
• Coordinate travel, meetings, office supplies and other operational requirements.
• Support recruitment requests and staff induction processes.
• Maintain workplace records, filing systems and general admin functions.
• Assist with fleet, property and asset management activities.
• Provide high-level administrative assistance to site managers.

Skills

Organisational skills

Administrative support

Communication

Time management

Tools

Microsoft Office

CYRAS

Job description

Join a busy and supportive site where your organisational skills will help our frontline teams deliver positive outcomes for tamariki, rangatahi and whānau. As a Workplace Administrator, you'll play a key role in keeping the site running smoothly by providing high-quality administrative support across a wide range of functions.

• Role will be based in Tauranga East

Oranga Tamariki—Ministry for Children has a commitment to putting tamariki and rangatahi at the heart of what we do. In our work, we aim to demonstrate these values:

• We put Tamariki first
• We believe Aroha is vital
• We respect the Mana of people
• We are Tika and Pono
• We value Whakapapa
• We recognise that Oranga is a journey

We are committed to ensuring that New Zealand is the best place in the world to be a child. We are also committed to ensuring Oranga Tamariki partners with hapū, iwi and Māori organisations to find appropriate solutions for tamariki in need.

Mō te ūunga | About the role

The Workplace Administrator plays a critical role in supporting the Tauranga East site and provides flexible administrative support across the wider team. The position is varied, fast-paced and offers the opportunity to utilise both your coordination and administrative skills.

Key responsibilities include assisting with the following:

• Providing administrative assistance for Family Group Conferences (FGC), Court, assessments, casework, financial requests and referral processes
• Maintaining accurate records through CYRAS and other information systems
• Coordinating reception, telephony and visitor management services
• Supporting financial administration, invoicing and reconciliation activities
• Coordinating travel, meetings, office supplies and other operational requirements
• Supporting recruitment requests and staff induction processes
• Maintaining workplace records, filing systems and administrative functions
• Assisting with fleet, property and asset management activities
• Supporting workplace managers with a high level of administrative assistance
• Helping maintain effective systems and processes that support site operations

This role offers variety, autonomy and the opportunity to contribute directly to better futures for children, young people and their whŋan.

To be successful in this role, you will be a highly organised and adaptable administrator who enjoys managing competing priorities while providing excellent customer service.

You will bring:

• Proven experience providing administrative support
• Intermediate digital skills across the Microsoft Office suite including Word, Outlook, Excel and PowerPoint
• Strong organisational skills with the ability to prioritise work and meet deadlines
• Excellent written and verbal communication skills with strong attention to detail
• Proven ability to build effective working relationships across a range of stakeholders
• A proactive and solutions-focused approach to work
• Strong initiative, adaptability and the ability to manage varied responsibilities
• Experience with financial administration, invoicing and record management
• A collaborative team-focused approach and commitment to continuous improvement
• A clean, current full driver's licence and willingness to drive Ministry vehicles
• Understanding and appreciation of cross-cultural practices particularly knowledge of tikanga Māori, and Pacific peoples' culture

NŪu te rourou | What's in it for you

Oranga Tamariki offer a step-based remuneration package, that offers progression annually for experience through tenure.

We also offer a vibrant and supportive team, flexible work options and a genuine commitment to wellbeing. We offer significant training and professional development so that you can thrive and grow. We welcome diversity and are committed to working in an inclusive and respectful way. This is your opportunity to apply your skills and experience to the wellbeing of tamariki and rangatahi.

To see all the benefits of working for Oranga Tamariki, please visit https://mahi.orangatamariki.govt.nz/working-with-us/employee-benefits/